OLIVIA NIKOLIC
Kalkallo,VIC
Summary
I wish to gain a motivating position in a workplace that places an emphasis on personal and team development. I seek the opportunity to apply my knowledge, and to learn and gain experience from my seniors to fast-track my own professional development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Greenvale Medical Centre
11.2018 - 05.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patients details and history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering regulations and medical office policies.
Full Time Administration Assistant
Philippou Plumbing
11.2017 - 11.2018
- Handling administrative requests and queries from senior managers, organising and scheduling appointments within admin software, Maintaining appropriate filing systems, answering and directing phone calls, taking detailed messages, ordering office supplies, acting as point of contact for clients, invoicing, photocopying and faxing.
Full Time Junior Receptionist
Finadri Windows
11.2016 - 11.2017
- Being the first point of contact for the company, greeting and welcoming customers as they arrive at the office, directing visitors to the appropriate personnel, answering, screening and forwarding incoming phone calls, ensuring that the reception area is tidy, receiving, sorting and distributing daily mail, maintaining filing, photocopying and faxing.
Cafe All Rounder
Gloria Jeans
01.2015 - 12.2015
- Maintained a clean and organised workspace for optimal productivity and safety.
- Taking orders, counting the till and labelling food
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
School Work Experience
Nelson Alexander Realestate
02.2015 - 11.2015
- Answering phone calls, welcoming visitors in the office and introducing them to the appropriate personnel, preparing and emailing a report on weekly activities to agents, updating listings, distributing mail, faxes and parcels to the appropriate parties, keeping the office tidy, taking care of stock orders
- Assisting property manager & sales team.
Education
Year 7 through to Year 12 -
Rosehill Secondary College
12.2016
Skills
- Skilled in Microsoft Office programs
- Proficient teamwork, communication, leadership and emotive skills as developed in numerous school group projects and current and previous employments
- Excelling under high pressure as required with current and previous jobs
- Ability to self-manage and increase personal efficiency through initiative application
- Capacity to work autonomously and without supervision or direct instruction productively
- High achievement oriented
Accomplishments
- Graduating year 12 in 2016
- Obtaining Certificate III in Business Administration
- Volunteering at St Vinnies
Certification
Certificate III in Business Administration
First Aid Certificate
Timeline
Medical Receptionist
Greenvale Medical Centre
11.2018 - 05.2020
Full Time Administration Assistant
Philippou Plumbing
11.2017 - 11.2018
Full Time Junior Receptionist
Finadri Windows
11.2016 - 11.2017
School Work Experience
Nelson Alexander Realestate
02.2015 - 11.2015
Cafe All Rounder
Gloria Jeans
01.2015 - 12.2015
Year 7 through to Year 12 -
Rosehill Secondary College