OLIVIA PROSSER
Summary
Professional with extensive experience supporting senior executives, ensuring smooth daily operations. Highly dependable team player with focus on achieving results and adapting to changing needs. Known for excellent organisational skills and unwavering commitment to discretion and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Personal Assistant
Independent Contractor
03.2020 - Current
- Provided personalised multifaceted administrative and operational support to high-end clients, managing daily needs with precision and discretion.
- Managed complex schedules, including multi-location meetings and domestic and international travel arrangements; ensuring seamless transitions for clients.
- Coordinated high-profile events and assisted with logistical arrangements for corporate and personal functions.
- Implemented data system optimisations, reducing stress and enhancing productivity across executive operations and personal management.
- Provided exceptional customer service and interaction with external personnel on behalf of C-Suite Executives.
Executive Assistant and Concierge
Villa Riad
07.2023 - 07.2024
- Managed luxury concierge services for high-profile villa guests, offering personalised recommendations and coordinating logistics to enhance guest experiences.
- Collaborated with the villa team to ensure customised accommodations for up to 22 guests at a time, including arranging guest preferences for welcome drinks, dining, private events and leisure activities.
- Created comprehensive guest information guides to provide visitors with seamless access to local attractions and amenities.
- Handled confidential and sensitive information with discretion and tact.
Editor
Excel Media Group
01.2019 - 12.2019
- Enhanced quarterly publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Contributed to the magazine by writing articles and feature pieces, conducting interviews with high profile personnel and networking events.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
Executive Assistant and Operations Manager
ALC Enable
01.2018 - 05.2019
- Streamlined executive operations; optimising calendars, e-filing systems and inter-team communication, allowing for improved efficiency and decision-making for C-Suite executives.
- Managed 3 executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimise time.
- Managed prospect portfolio with over 50 names and contact information, organising meetings with the executive team to record updates and new information.
- Handled confidential and sensitive information with discretion and tact.
- Planned and coordinated VIP meetings and events, including an international expo attended by key stakeholders and industry leaders.
Prospect Researcher
WWF - UK
01.2017 - 01.2018
- Conducted in-depth research and analysis of high-net-worth individuals to present to the company's philanthropy team as company prospects.
Receptionist | Legal Team Assistant
Justice Centre Hong Kong
01.2016 - 12.2016
- Supported legal case preparation, including country-of-origin research and client database management of 100s of names.
- Facilitated client communications in French, ensuring smooth operations for international clients.
- Communicated with clients and external personnel, confirming appointments, liaising with interpreters, and updating client records.
Education
Master of Arts | Master of Laws - Diplomacy | International Law
Lancaster University
Lancaster, UK06-2013
Bachelor of Science - Politics And International Relations
London School of Economics And Political Science
London, UK09-2015
Skills
- Executive and Personal Support
- Executive Administration
- Operations & Project Management
- Event Coordination
- Website Design
- Document Design Proficiency
- High-End Client Support
- Online Research Expertise
- Experienced in Cross-Cultural Communication
- Proficient Computer Applications
Certification
Diplôme d'Études en Langue Française (DELF) / Diplôme Approfondi de Langue Française (DALF)
B2 qualification
Languages
English
Native or Bilingual
French
Full Professional
Spanish
Elementary
Timeline
Executive Assistant and Concierge
Villa Riad
07.2023 - 07.2024
Executive Personal Assistant
Independent Contractor
03.2020 - Current
Editor
Excel Media Group
01.2019 - 12.2019
Executive Assistant and Operations Manager
ALC Enable
01.2018 - 05.2019
Prospect Researcher
WWF - UK
01.2017 - 01.2018
Receptionist | Legal Team Assistant
Justice Centre Hong Kong
01.2016 - 12.2016
Master of Arts | Master of Laws - Diplomacy | International Law
Lancaster University
Bachelor of Science - Politics And International Relations
London School of Economics And Political Science
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