Olivia Pye
Geelong ,VIC
Summary
I am an enthusiastic and compassionate nursing student currently pursuing a Bachelor in Nursing at Deakin University. I have comprehensive experience in the retail environment where I have worked cohesively to meet customer needs through service skills and stocking shelves. I am seeking an opportunity to apply theoretical knowledge and gain hands-on experience to contribute to customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Worker
Kmart
08.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Bakery Worker
Brumby's Bakery
09.2020 - 06.2021
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
- Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Education
Bachelor of Nursing - Health
Deakin University
Waterfront, Geelong 03-2027
VCE Certificate -
Grovedale College
Grovedale 11-2023
Skills
- Reliability and punctuality
- Patience and empathy
- Organised and Effective time management
- Problem solving and Collaboration
Certification
- I have successfully completed my First Aid Certificate (providing basic emergency life support)
Timeline
Retail Worker
Kmart
08.2021 - Current
Bakery Worker
Brumby's Bakery
09.2020 - 06.2021
Bachelor of Nursing - Health
Deakin University
VCE Certificate -
Grovedale College
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