Olivia Renata
Results-driven real estate professional with more than 20 years’ sales experience and a Certificate IV in Real Estate Practice. Brings a strong record in property sales, business development and client relationship management, backed by leadership experience in real estate, staff training and regional sales. Helped open and build an agency, trained and supported staff, and grew a regional client base from approximately 30 to more than 200. Skilled in educating clients, negotiating outcomes and guiding property transactions from appraisal through to completion. Known for integrity, clear communication and a collaborative, client-focused approach.
Started career as a hairdresser before progressing into education and training, supporting staff across 15 stores. I then moved into field-based sales within the hairdressing industry, drawing on my industry knowledge to build client relationships and develop my sales skills. Further sales roles in the industry strengthened my experience in business development. I later moved into manufacturing as Queensland and Northern NSW State Manager for a large company producing interior furnishings and window-shading products, including commercial shades, folding-arm awnings and shutters. I grew the regional client base from approximately 30 clients to more than 200, building the sales, account-management and leadership experience I bring to real estate.
Work History
Real Estate Sales Agent / Agency Development
1 Year 4 Months- Opened second agency, building operations and expanding client base.
- Developed new business and managed sales from appraisal and listing through marketing, negotiation, and contract coordination.
- Generate leads through prospecting, networking, client relationships and follow-up.
- Appraise properties and advise clients on market conditions, pricing, presentation and sales strategies.
- Prepare listing copy and coordinate photography and marketing across major real estate platforms.
- Negotiate offers and coordinate sales documentation and transaction requirements.
- Liaised with solicitors, inspectors, tradespeople, and other professionals to support clients during sales process.
Sales Agent / Consultant
3 Years- Managed property sales from initial consultation and appraisal through listing, marketing, negotiation and contract coordination.
- Prepared property appraisals and CMA reports, delivering tailored campaign strategies and outlining fees and commission options for vendors.
- Generated and followed up on leads through prospecting, cold calling, mail-outs, email, and networking, enhancing client engagement.
- Conducted property inspections, responded to buyer enquiries and provided vendors with campaign updates.
- Coordinated sales paperwork and liaised with solicitors, mortgage brokers, and financiers to ensure seamless transaction processes.
- Supported investors by sourcing suitable land and sharing insight into buyer demand and market opportunities.
- Built long-term buyer and seller relationships to encourage repeat and referral business.
- Awards and recognition
- Ranked among the top 7% of agents nationally in the first year.
- Ranked among the top 5% of agents nationally in the second and third years.
Business Development Manager
3 Years 5 Months- Generated new business and sales leads through cold calling, mail-outs, and client follow-up, contributing to increased client engagement.
- Appraised and listed properties, prepared marketing materials, and supported campaigns for residential, land, commercial, and industrial properties, enhancing visibility and market reach.
- Conducted open homes and property viewings, responded to enquiries and negotiated between buyers and vendors.
- Coordinated appointments and inspections with sales agents and the rental team, ensuring timely client follow-up and streamlined communication.
- Worked with sales agents and the rental team to coordinate appointments, inspections and client follow-up.
- Supported rental processes, including property viewings, application processing, lease documentation, tenancy handovers and exit reports.
Education
Certificate IV - Real Estate Practice (CPP41419)
National Certificate - Hairdressing
Skills
Accomplishments
Ranked among the top 7% of agents nationally in the first year.
Ranked among the top 5% of agents nationally in the second and third years.