Olivia Sampaklis

Preparing billing uploads, journals and documented support to assist with invoice and dunning processes.

Maintain customer data and system account notes.

Archiving of paper and electronic records.

Equipped skills and knowledge to perform the duties of other equivalent position levels within Financial Control Services, Metro North Hospital and Health Service.

Maintained accurate financial and administrative records in SAP, S/4HANA and HBCIS systems along with completed RBWH Patient Systems Admin course.

Proficient knowledge of billing processes and legislative frameworks, as well as finance related policies, procedures and practices within a hospital environment.

Ensured Financial Management Standards, Queensland Health Financial and other legislative frameworks were followed.

Accurately performed payroll functions including Rostering and HR master data maintenance while maintaining KPIs.

Demonstrated accuracy by thoroughly reviewing data and addressing discrepancies and corresponding with line manager's when necessary (proficient word processing and data entry skills).

Developed and maintained effective working relationships with my team by contributing and assisting with processing efficiencies and business improvement to optimise and improve service delivery.

Proven ability to learn quickly and adapt to new situations.

Self-motivated, with a strong sense of personal responsibility.