Olivia Rodgers
Melbourne,VIC
Summary
Hardworking and passionate graduate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swim Instructor
Aquatic Achievers
Knoxfield, VIC
11.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid certifications to ensure preparedness for emergency situations during lessons.
- Adapted teaching techniques to different learning styles.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Receptionist
Aquatic Achievers
Knoxfield, VIC
01.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with customers, and updated customers records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Corresponded with customers through email, or telephone,
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding customers and company.
Education
Bachelor of Criminology And Psychology - Social Sciences
RMIT University
Melbourne, VIC12.2024
Diploma Health Sciences - Health And Wellness
Deakin College
Burwood12.2018
Certificate III Allied Health And Health Services - Health And Wellness
GoTafe
Benalla11.2016
Skills
- Customer Service
- Patience and Empathy
- Child Supervision
- Creative Thinking
- Professionalism and Punctuality
- Relationship Building
- Flexible Schedule
- Age-Appropriate Lessons
- Safety Training
- Parent Communication
- Certification in CPR
Certification
Working with childrens
Timeline
Swim Instructor
Aquatic Achievers
11.2023 - Current
Receptionist
Aquatic Achievers
01.2022 - Current
Bachelor of Criminology And Psychology - Social Sciences
RMIT University
Diploma Health Sciences - Health And Wellness
Deakin College
Certificate III Allied Health And Health Services - Health And Wellness
GoTafe