Olivia Rowney
Wānaka ,New Zealand
Summary
I would like the opportunity to be part of creating an amazing experience not only for guests but for other team members at Sunshine Village as a snowboard instructor. I am currently enrolled in the Level 1 and 2 Snowboard Instructor Certification course through Cardrona ITC, with completion in September 2025.
In my previous role as an art teacher, I worked primarily with younger children, focusing on creating a fun, engaging, and supportive environment. Clear communication was key, and I worked to ensure each student had a great experience while growing their passion and confidence in developing new skills, an approach I'm eager to bring to the snow.
I'm especially enthusiastic about working with beginner riders, helping them build a strong foundation while making sure their first experience on the snow is safe, encouraging, and a lot of fun. This passion stems from snowboarding and skiing being a loved family tradition since my early childhood, giving me both deep appreciation for the sport and genuine enthusiasm for sharing it with others.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Urban Mix Farm
Gold Coast, QLD
11.2022 - 06.2025
- Maintain a positive attitude and work efficiently, even during high-pressure situations and challenging weather condition.
- Able to comfortably stand for long periods of time (e.g. 7 1/2 - 8 hours).
- Provide prompt assistance to customers with their purchases and payments, ensuring a friendly and inviting atmosphere.
- Uphold an upbeat and positive attitude during long shifts, creating a welcoming environment for all customers.
- Carrying crates of fruit and vegetables and restocking shelves.
- Begin working early hours of the morning (e.g. 5:00 am)
Art Teacher
Club Picasso
Gold Coast, QLD
11.2022 - 09.2023
- Creating a positive and encouraging atmosphere for all students.
- Demonstrate a can-do attitude by actively assisting students with their projects and offering constructive feedback.
- Remaining patient whilst teaching younger children.
- Demonstrated strong organisational skills in managing classroom supplies and equipment.
- Taught students a variety of skills and techniques with different mediums.
- Adapted teaching approach to match how each student learns best.
Customer Service Cashier
McDonald’s
Gold Coast, QLD
09.2021 - 06.2022
- Always followed safety procedures to keep a safe and secure environment for customers and teammates.
- Efficiently handled customer complaints, resolving issues quickly and effectively.
- Managed and coordinated multiple tasks while ensuring timely completion.
- Provided exceptional customer service in a fast paced environment.
- Exhibited strong teamwork skills by effectively working with colleagues under pressure.
Education
Cardrona Instructor Training Centre (ITC)
New ZealandSkills
- Strong commitment to following safety guidelines and procedures
- Flexibility to adjust to changing situations and environments with a positive outlook
- Exceptional verbal communication skills
- Enthusiastic and motivated, always willing to take on new tasks and responsibilities
- Skilled at creating fun, supportive, and engaging learning experiences
- Maintain student focus and positive behaviour through clear structure and encouragement
- Adapt teaching methods to suit a variety of learning styles, ensuring each student can progress successfully
- Eager to continue developing both personal riding ability and teaching techniques through feedback and further training
Certification
- HLTAID009: Provide cardiopulmonary resuscitation, National First Aid Courses, 2024
- HLTAID011: Provide Fist Aid, National First Aid Courses, 2024
- HLTAIDO10: Provide basic emergency life support, National First Aid Courses, 2024
- Queensland Blue Card: Working with children check
References
References available upon request.
Timeline
Customer Service Cashier
Urban Mix Farm
11.2022 - 06.2025
Art Teacher
Club Picasso
11.2022 - 09.2023
Customer Service Cashier
McDonald’s
09.2021 - 06.2022
Cardrona Instructor Training Centre (ITC)