Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Ryan

Summary

Experienced in reporting to a Marketing Director at an integrated marketing agency across the sectors of Government, Travel and Tourism, Property, Corporate and Professional Services, Cultural Institutions and Education.


I am driven, hardworking and passionate about the exciting opportunities for growth and exposure in the marketing industry. I strive to constantly develop my skillset with an emphasis on attention to detail and dedication to producing quality work.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Marketing Coordinator

CRE8IVE Agency
01.2022 - Current
  • Assisted senior members of the Marketing team in completing various tasks and deliverables.
  • Developed, edited, and published compelling content for multiple communications channels, including owned, earned, and paid.
  • Created implementation plans for tactical marketing and communication initiatives.
  • Regularly engaged with stakeholders for initial phases of project research and produced insightful reports on findings.
  • Planned Marcomms strategies, including campaign, content, communications, brand, social media, public relations, and events.
  • Managed content creation, strategy and publication on social media channels and websites, both for clients and for the agency brand.
  • Assisted in the development of tenders, RFQ's and new business pitches.
  • Provided community management services on behalf of clients.
  • Supported the development of ad-hoc marketing materials for clients.
  • Consistently maintained communication with clients for edits and updates.
  • Conducted desktop research for landscape analysis and market insights to guide recommendations for client direction.
  • Delivered exceptional client service.
  • Actively participated in internal meetings and brainstorming sessions.
  • Kept up-to-date with news, current events, social media, and digital marketing trends, as well as market trends in branding, digital, marketing, and communications.
  • Evaluated and measured the effectiveness of marketing efforts.
  • Prepared performance reports for clients on a weekly and monthly to demonstrate effectiveness of marketing efforts.

Clothing Boutique Assistant Manager

Laurie Claire Boutique
04.2021 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Prioritised customer experience with exceptional customer service.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining knowledge of consumer preferences across each visit in store.
  • Created stunning window and in-store displays to capture customer attention and increase sales.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Used product knowledge, sales abilities and customer relations skills to drive sales.


Retail Sales Assistant

Prouds The Jewellers
01.2020 - 03.2022
  • Opened and closed store independently, managed highly priced goods, safe codes and banking.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Used a consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Organised store merchandise and front window displays to promote and maintain visually appealing environments.


Education

Bachelor of Communications (PR And Advertising) - PR And Advertising

Charles Sturt University
Bathurst, NSW
12.2022

Diploma of Business Marketing - Marketing

Charles Sturt University
Bathurst, NSW
12.2022

Higher Schools Certificate (HSC) -

Bathurst High School
Bathurst, NSW
12.2019

Skills

  • Strategic Planning
  • Copywriting
  • Scheduling
  • Communications Management
  • Market Analysis
  • Media Relations
  • Proposal Development
  • Customer Service
  • Campaign Development
  • Market Research
  • Teamwork and Collaboration
  • Work Planning and Prioritisation
  • Strategy Development

Certification

  • 2021- Executive Dean's Award (CSU)
  • 2021- Executive Dean's Award (CSU)
  • 2020- Executive Dean's Award (CSU)
  • 2019- The Higher Schools Certificate (HSC)
  • 2019- Senior Executive Award
  • 2019- Exceptional Commitment to Learning
  • 2019-Certificate of Achievement- First in Course Society and Culture
  • 2019- Certificate of Achievement- First in Course Ancient History
  • 2018- High Achievers Award

Timeline

Marketing Coordinator

CRE8IVE Agency
01.2022 - Current

Clothing Boutique Assistant Manager

Laurie Claire Boutique
04.2021 - 02.2023

Retail Sales Assistant

Prouds The Jewellers
01.2020 - 03.2022

Bachelor of Communications (PR And Advertising) - PR And Advertising

Charles Sturt University

Diploma of Business Marketing - Marketing

Charles Sturt University

Higher Schools Certificate (HSC) -

Bathurst High School

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Olivia Ryan