Olivia Saunders
Camperdown,NSW
Summary
I am a hard working, energetic and reliable twenty year-old University student person who has extensive hospitably experience who is seeking work while studying. I always work hard and aim to ensure all my customers are pleased and a feel welcome in my place of work. I am open to learning new things and welcome any feedback that may better myself.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Saunders Property Group
Launceston, TAS
12.2021 - 02.2022
- I worked around the office organising files, scanning important files to colleagues, ensuring keys for properties were coded and stored properly.
- I also ensured shredding was done daily, I maintained the office spaces to be organised and tidy.
- I also assisted with any other tasks my employers needed help with.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Restaurant Manager
Sushi To Go
Launceston, TAS
11.2019 - 02.2022
- I opened the restaurant which included making all the food (sushi, sashimi, hot food etc) every morning and ensuring the business was clean, tidy and ready to open.
- My job also included continuing to make all the food throughout the day.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Prepared for and executed new menu implementations.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Waitress
Cafe Mondello
East Launceston, TAS
12.2019 - 03.2021
- I worked as a waitress for Cafe Mondello, waitressing food and drink while also helping in the kitchen with any food and drink prep.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- (Due to Covid-19, Cafe Mondello shut for a while so I lost my job)
Education
Bachelor of Arts - Digital Media And English
The University of Sydney
Camperdown, NSWHigh School Diploma -
Fahan School
Lower Sandy Bay, TAS, 11.2019
Skills
- Task prioritisation
- Training new staff
- Professional and courteous
- Strong organisational skills
- Multitasking and time management
- Supply inventory control
Timeline
Administrative Assistant
Saunders Property Group
12.2021 - 02.2022
Waitress
Cafe Mondello
12.2019 - 03.2021
Restaurant Manager
Sushi To Go
11.2019 - 02.2022
Bachelor of Arts - Digital Media And English
The University of Sydney
High School Diploma -
Fahan School