Olivia Schutte
Moonee Beach,NSW
Summary
Friendly and enthusiastic customer service oriented team player with excellent interpersonal and literary skills. Consistent work ethic and positive personality, dedicated and hardworking swift learner with wide range of experience in hospitality, retail, arts, manual labour and, more recently, the financial sector.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Sell & Parker
02.2023 - Current
- Customer Service
- Transaction Management
- Administration
- Operation of recycling machinery
- Manual labour
Receptionist
DRA Architects
10.2022 - 02.2023
- Customer Service
- Phone Monitoring
- Filing, editing, cross referencing
- Administration
Account Manager
Debt Fix
06.2021 - 09.2022
- Negotiating and updating customer payment plans
- Internal and external communications
- Data entry
- Account management
- Client and creditor relations
Cashier and Stock Handler
Waverton Friendly Grocer
10.2020 - 01.2022
- Customer service
- Deli management
- Stock ordering and handling
- EFTPOS and cash handling
- Cleaning, maintenance and security
Waitress
Marciano's Italian Restaurant
09.2020 - 04.2021
- Customer service
- Bar tending
- Food service
- EFTPOS and transaction management
- Barista work
- Dessert preparation
- Cleaning and maintenance
Cashier and Stock Handler
Turramurra IGA
08.2018 - 02.2020
- Customer service
- EFTPOS and cash handling
- Deli management
- Delivery coordination
- Stock ordering and handling
Barista
Cornerstone Cafe
04.2018 - 01.2019
- Customer service
- Barista Work
- Food preparation
- Maintenance of machinery
- Waitressing
Music Tutor
Cadence Music
05.2018 - 11.2018
- Piano and vocal teaching
- Interaction with children
- Administration and invoicing
Barista
Mock Orange Cafe
06.2017 - 02.2018
- Customer service
- Business building in a start-up company
- Barista work and waitressing
- Maintenance of machinery and cleaning
Customer Service Representative
Collins Booksellers
12.2016 - 01.2017
- Customer Service
- EFTPOS and cash handling
- Stocktake and maintenance
- Literary advisement
- Cleaning and security responsibilities
Waitress
Quinty Bakehouse
12.2015 - 11.2016
- Customer Service
- EFTPOS and cash handling
- Food preparation
- Barista work
- Waitressing and hosting
- Cleaning and security responsibilities
Cashier
Mcdonalds
02.2013 - 11.2015
- Customer Service
- Barista work
- Food preparation
- Drive-through service
- Operation of machinery and cleaning responsibilities
- Hosting
Attendant
Riverina Conservatorium Of Music
05.2013 - 12.2013
- Customer Service
- EFTPOS and cash handling
- Catering and program distribution
- Hosting
Education
Bachelor of Arts - Anthropology
Macquarie University
Sydney, NSW2024
Skills
- Customer Service
- Excellent interpersonal skills
- Analytical and Lateral thinking
- Computer literacy
- Leadership and management skills
- Financial understanding
- Critical reasoning and thinking
- Advanced writing, editing and literacy skills
Volunteer Work
Religious presence throughout youth with a focus on leadership in worship and childcare (2012-2020)
Membership for Wagga Wagga Multicultural Society and Cultural Society (2016-2018)
Salvation Army - high school work experience based around aid for behaviourally challenged children (2017)
Timeline
Administrative Assistant
Sell & Parker
02.2023 - Current
Receptionist
DRA Architects
10.2022 - 02.2023
Account Manager
Debt Fix
06.2021 - 09.2022
Cashier and Stock Handler
Waverton Friendly Grocer
10.2020 - 01.2022
Waitress
Marciano's Italian Restaurant
09.2020 - 04.2021
Cashier and Stock Handler
Turramurra IGA
08.2018 - 02.2020
Music Tutor
Cadence Music
05.2018 - 11.2018
Barista
Cornerstone Cafe
04.2018 - 01.2019
Barista
Mock Orange Cafe
06.2017 - 02.2018
Customer Service Representative
Collins Booksellers
12.2016 - 01.2017
Waitress
Quinty Bakehouse
12.2015 - 11.2016
Attendant
Riverina Conservatorium Of Music
05.2013 - 12.2013
Cashier
Mcdonalds
02.2013 - 11.2015
Bachelor of Arts - Anthropology
Macquarie University
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