Dymanic leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Fresh Pasta Shop at Prahran Market
Prahran, VIC
12.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Catering Server
Kosher Classique
Melbourne, VIC
01.2023 - 10.2023
Assisted in event setup and teardown, ensuring a smooth transition between functions.
Provided friendly, courteous service to create memorable moments for guests.
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Enhanced guest experience by providing exceptional service during catered events.
Waiter's Assistant
Lincoln of Toorak
Toorak, VIC
03.2022 - 05.2023
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Communicated with kitchen staff to enable accurate food preparation.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Bachelor of Commerce - Business Economics
Deakin University
11.2026
High School Diploma -
Carey Baptist Grammar School
Kew, VIC
12.2022
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Supervision
Training staff
Individual Training
Customer Service
Problem-Solving
Organization and Time Management
Certification
Responsible Service Of Alcohol Victorian Gambling And Casino Control Commission [2023 January]
Complete Hospitality Training - Prepare and Serve espresso coffee [2024 August]
Complete Hospitality Training - Use Hygienic Practices for food safety [2024 August]
Timeline
Catering Server
Kosher Classique
01.2023 - 10.2023
Assistant Manager
The Fresh Pasta Shop at Prahran Market
12.2022 - Current
Waiter's Assistant
Lincoln of Toorak
03.2022 - 05.2023
Responsible Service Of Alcohol Victorian Gambling And Casino Control Commission [2023 January]
Complete Hospitality Training - Prepare and Serve espresso coffee [2024 August]
Complete Hospitality Training - Use Hygienic Practices for food safety [2024 August]
Bachelor of Commerce - Business Economics
Deakin University
High School Diploma -
Carey Baptist Grammar School
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