Summary
Overview
Work History
Education
Skills
Certification
Position Sought
Notable Skills
References
Timeline
Generic

Olivia Smith

BUDERIM,QLD

Summary

Outgoing and friendly university student seeking holiday work. Experienced and qualified in multiple person - centered industries.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Production and Manufacturing Worker

Mukti Organics
01.2021 - 04.2021
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
  • Sorted and packaged products to prepare for processing or shipment.
  • Assessed work orders to determine type and quantity of materials needed for each production batch.
  • Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.

Support Worker

Thrivehouse PTY LTD
01.2020 - 07.2020
  • Assisting participants with developing independent living skills, such as budgeting, cooking and cleaning.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Caring for children with complex needs
  • Sleepovers
  • Supported participants to access education, training or employment opportunities.
  • Transporting clients to appointments and daily living activities.

Assistant in Nursing

Tricare Kawana Waters
04.2019 - 01.2020
  • Comforting through personal care
  • Coordinating allied-health care plans
  • Maintaining accurate and detailed patient records
  • Assisting residents with mobility and communication needs
  • Ensuring accessibility
  • Advocating for participants needs
  • Providing mental and emotional support and companionship
  • Providing compassionate and dignifying palliative care

Sales Agent

SimplyEnergy
12.2017 - 05.2018
  • Analyzed competitors' successes and failures, evaluating impact on market.
  • Negotiated contracts with customers to secure sales deals.
  • Developed key customer relationships to increase sales.
  • Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
  • Resolved customer complaints promptly and effectively.
  • Created successful strategies to develop and expand customer sales.
  • Continuously met sales goals via strategic prospecting.
  • Generated leads through cold calling, online searches, and referrals from existing clients.

Customer Service and Kitchen Hand

Wokme Currimundi
06.2015 - 11.2016
  • Leading teams
  • Reporting incidents and hazards
  • Valuing philosophy and diversity
  • Maintaining food quality standards
  • Providing quality customer service experiences

Commercial Cleaning Assistant

Schmick Cleaning
06.2014 - 10.2016
  • Infection control
  • Cleaning and sanitising to an industry standard
  • Practicing the safe and correct disposal of sharps and cytotoxic waste materials
  • Handling of financial transactions

Crew Member

Domino's Pizza Currimundi
12.2014 - 09.2015
  • Using safe Food Handling procedures
  • Achieving KPI's
  • Learning how to resolve conflicts
  • Developing Team Leader Skills
  • Ensuring customer satisfaction

Education

Certificate IV - Individual Support

Daisy Learning
2020

Certificate III - Aging And Disability

Daisy Learning
2019

HighschoolDiploma/QCE -

KawanaWatersStateCollege
01.2017

Certificate III - Visual Art

Kawana Waters State College
Buddina, QLD
2017

Certificate II - Hospitality

Kawana Waters State College
Buddina, QLD
2017

Responsible Service of Alcohol -

Kawana Waters State College
Buddina, QLD
2017

Responsible Service of Gambling

Kawana Waters State College
Buddina, QLD
2017

Certificate II - Workplace Practices

Kawana Waters State College
Buddina, QLD

Bachelor of Arts - Bachelor of Arts

University of The Sunshine Coast
Sunshine Coast, QLD

Skills

  • Compassionate
  • Hands-on learner
  • Detail Orientated
  • Quality Listener
  • Person Centered

Certification

  • CertIIIinIndividualSupport(Aging,HomeandCommunity)
  • CertIIinHospitality
  • CertIIIinSafeworkpractices
  • RSA
  • RSG
  • CertIIIinEarlyChildhood
  • FirstAid
  • BlueCard
  • YellowCard

Position Sought

parttime,casual,fulltime

Notable Skills

  • Compassionate
  • HandsonLearner
  • Creativeandflexiblecommunicator
  • Diligent
  • QualityListener
  • Dedicatedteamplayer
  • Thrivesonpositiveinteractions

References

  • ShaunSmith, 0447890222
  • SueDoust, 0754369000
  • KellyLonghurst, 0754369388
  • RuthNoordijk, 0754796301
  • DylanWerne, 0411398575

Timeline

Production and Manufacturing Worker

Mukti Organics
01.2021 - 04.2021

Support Worker

Thrivehouse PTY LTD
01.2020 - 07.2020

Assistant in Nursing

Tricare Kawana Waters
04.2019 - 01.2020

Sales Agent

SimplyEnergy
12.2017 - 05.2018

Customer Service and Kitchen Hand

Wokme Currimundi
06.2015 - 11.2016

Crew Member

Domino's Pizza Currimundi
12.2014 - 09.2015

Commercial Cleaning Assistant

Schmick Cleaning
06.2014 - 10.2016

Certificate IV - Individual Support

Daisy Learning

Certificate III - Aging And Disability

Daisy Learning

HighschoolDiploma/QCE -

KawanaWatersStateCollege

Certificate III - Visual Art

Kawana Waters State College

Certificate II - Hospitality

Kawana Waters State College

Responsible Service of Alcohol -

Kawana Waters State College

Responsible Service of Gambling

Kawana Waters State College

Certificate II - Workplace Practices

Kawana Waters State College

Bachelor of Arts - Bachelor of Arts

University of The Sunshine Coast

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Olivia Smith