Olivia Smith
BUDERIM,QLD
Summary
Outgoing and friendly university student seeking holiday work. Experienced and qualified in multiple person - centered industries.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production and Manufacturing Worker
Mukti Organics
01.2021 - 04.2021
- Set up and operated production machinery according to specific standards and protocols of company.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Sorted and packaged products to prepare for processing or shipment.
- Assessed work orders to determine type and quantity of materials needed for each production batch.
- Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
Support Worker
Thrivehouse PTY LTD
01.2020 - 07.2020
- Assisting participants with developing independent living skills, such as budgeting, cooking and cleaning.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Caring for children with complex needs
- Sleepovers
- Supported participants to access education, training or employment opportunities.
- Transporting clients to appointments and daily living activities.
Assistant in Nursing
Tricare Kawana Waters
04.2019 - 01.2020
- Comforting through personal care
- Coordinating allied-health care plans
- Maintaining accurate and detailed patient records
- Assisting residents with mobility and communication needs
- Ensuring accessibility
- Advocating for participants needs
- Providing mental and emotional support and companionship
- Providing compassionate and dignifying palliative care
Sales Agent
SimplyEnergy
12.2017 - 05.2018
- Analyzed competitors' successes and failures, evaluating impact on market.
- Negotiated contracts with customers to secure sales deals.
- Developed key customer relationships to increase sales.
- Performed daily analysis of sales figures to identify areas of improvement within the team's performance.
- Resolved customer complaints promptly and effectively.
- Created successful strategies to develop and expand customer sales.
- Continuously met sales goals via strategic prospecting.
- Generated leads through cold calling, online searches, and referrals from existing clients.
Customer Service and Kitchen Hand
Wokme Currimundi
06.2015 - 11.2016
- Leading teams
- Reporting incidents and hazards
- Valuing philosophy and diversity
- Maintaining food quality standards
- Providing quality customer service experiences
Commercial Cleaning Assistant
Schmick Cleaning
06.2014 - 10.2016
- Infection control
- Cleaning and sanitising to an industry standard
- Practicing the safe and correct disposal of sharps and cytotoxic waste materials
- Handling of financial transactions
Crew Member
Domino's Pizza Currimundi
12.2014 - 09.2015
- Using safe Food Handling procedures
- Achieving KPI's
- Learning how to resolve conflicts
- Developing Team Leader Skills
- Ensuring customer satisfaction
Education
Certificate IV - Individual Support
Daisy Learning
2020
Certificate III - Aging And Disability
Daisy Learning
2019
HighschoolDiploma/QCE -
KawanaWatersStateCollege
01.2017
Certificate III - Visual Art
Kawana Waters State College
Buddina, QLD2017
Certificate II - Hospitality
Kawana Waters State College
Buddina, QLD2017
Responsible Service of Alcohol -
Kawana Waters State College
Buddina, QLD2017
Responsible Service of Gambling
Kawana Waters State College
Buddina, QLD2017
Certificate II - Workplace Practices
Kawana Waters State College
Buddina, QLDBachelor of Arts - Bachelor of Arts
University of The Sunshine Coast
Sunshine Coast, QLDSkills
- Compassionate
- Hands-on learner
- Detail Orientated
- Quality Listener
- Person Centered
Certification
- CertIIIinIndividualSupport(Aging,HomeandCommunity)
- CertIIinHospitality
- CertIIIinSafeworkpractices
- RSA
- RSG
- CertIIIinEarlyChildhood
- FirstAid
- BlueCard
- YellowCard
Position Sought
parttime,casual,fulltime
Notable Skills
- Compassionate
- HandsonLearner
- Creativeandflexiblecommunicator
- Diligent
- QualityListener
- Dedicatedteamplayer
- Thrivesonpositiveinteractions
References
- ShaunSmith, 0447890222
- SueDoust, 0754369000
- KellyLonghurst, 0754369388
- RuthNoordijk, 0754796301
- DylanWerne, 0411398575
Timeline
Production and Manufacturing Worker
Mukti Organics
01.2021 - 04.2021
Support Worker
Thrivehouse PTY LTD
01.2020 - 07.2020
Assistant in Nursing
Tricare Kawana Waters
04.2019 - 01.2020
Sales Agent
SimplyEnergy
12.2017 - 05.2018
Customer Service and Kitchen Hand
Wokme Currimundi
06.2015 - 11.2016
Crew Member
Domino's Pizza Currimundi
12.2014 - 09.2015
Commercial Cleaning Assistant
Schmick Cleaning
06.2014 - 10.2016
Certificate IV - Individual Support
Daisy Learning
Certificate III - Aging And Disability
Daisy Learning
HighschoolDiploma/QCE -
KawanaWatersStateCollege
Certificate III - Visual Art
Kawana Waters State College
Certificate II - Hospitality
Kawana Waters State College
Responsible Service of Alcohol -
Kawana Waters State College
Responsible Service of Gambling
Kawana Waters State College
Certificate II - Workplace Practices
Kawana Waters State College
Bachelor of Arts - Bachelor of Arts
University of The Sunshine Coast