Olivia Steele
SPRINGWOOD,QLD
Summary
Results-driven management professional with a proven track record in team leadership and training. Known for consistently achieving operational goals through effective collaboration and adaptability to changing needs. Possesses strong organisational and problem-solving skills, valued for reliability and flexibility.
Overview
5
5
years of professional experience
1
1
years of post-secondary education
Work History
Assistant Manager in Training
Hungry Jacks
07.2022 - Current
- Supervised team members, ensuring efficient service and high-quality customer experience. Managed daily operations, including inventory, staff scheduling, and cash handling. Resolved customer complaints promptly, ensuring satisfaction. Ensured compliance with food safety, hygiene and workplace health regulations. Assisted in achieving sales targets by upselling products and optimising workflow.
- Enhanced team productivity by providing ongoing training and coaching to staff members.
- Provided exceptional customer service while managing escalated complaints or concerns.
- Fostered an inclusive workplace culture by promoting open communication channels among team members.
- Implemented new store procedures, resulting in increased efficiency and employee morale.
Salesperson
Eureka Street Furniture
01.2021 - 01.2022
- Assisted customers in selecting products to suit their needs. Arranged merchandise displays to attract customers and boost sales and provided customer service, answering inquiries and resolving complaints.
Education
Prep - High School - School
Brisbane Adventist College
01.2011 - 11.2023
Fire Training Certificate - Confine Small Emergencies
Chubb Fire Training
03.2024
Blue Card -
Working With Children
04.2025 - 04.2027
National First Aid Certificate - Includes CPR, First Aid, Basic Emergency Life Support
TCP Training
05.2024 - 05.2027
NDIS Worker Screening
04.2025 - 03.2030
Certificate III - Health Administration
Foundation Education
08.2025 - Current
Skills
- Team collaboration
- Effective organisation
- Efficient time management
- Food safety practices
- Service excellence
- Cash Handling
- Leadership skills enhancement
- Restaurant Operations
- Cleaning and sanitisation expertise
- Compliance management
- Fostering employee involvement
- Positive attitude
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certificate III - Health Administration
Foundation Education
08.2025 - Current
Blue Card -
Working With Children
04.2025 - 04.2027
NDIS Worker Screening
04.2025 - 03.2030
National First Aid Certificate - Includes CPR, First Aid, Basic Emergency Life Support
TCP Training
05.2024 - 05.2027
Assistant Manager in Training
Hungry Jacks
07.2022 - Current
Salesperson
Eureka Street Furniture
01.2021 - 01.2022
Prep - High School - School
Brisbane Adventist College
01.2011 - 11.2023
Fire Training Certificate - Confine Small Emergencies
Chubb Fire Training
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