Olivia Stefaniak
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
Work History
Retail Worker- State Age Netball Championship
Valour Sportswear
04.2023 - 04.2023
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Delivered exceptional customer service with a friendly demeanour, resulting in increased repeat business.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Regular Babysitter
Self-employed
11.2023 - Current
- Enhanced child development by incorporating educational activities and games into daily routine.
- Ensured safety and well-being of children by diligently supervising indoor and outdoor playtime.
- Worked with children with additional needs
- Promoted positive behaviour through constructive discipline techniques, fostering a nurturing environment.
- Assisted children with homework assignments, improving understanding of academic material.
- Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
- Collaborated closely with parents on implementing consistent schedules and routines for the children''s benefit.
- Organized fun outings for children including trips to parks, museums, and other educational settings.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Contributed to the development of social skills among children by encouraging positive interactions during playdates or group outings.
Delivery Driver
Bay Leaf Indian Cuisine
10.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Housekeeping Room Attendant
Bli Bli House Riverside Retreat (5 Stars)
09.2021 - Current
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
Education
High School Diploma -
Nambour Christian College
Nambour, QLD11.2023
Skills
- Schedule Management
- Emergency Management
- Activity Planning
- Verbal and Written Communication
- Child Development
- Special needs experience
- Good Judgment
Additional Information
I am neurodiverse so I am a great addition to any company as it broadens the diversity within the job environment. This in turn means I am able to work independently and with others, it also means I am motivated and driven to complete tasks.
volunteering
- Kids Club Leader- 2018-2023
- Netball Coaching- 2019-2023
References
Ange Barnes
Chevallum Netball Club- 0405751145
Chris Dobbin
LIfepointe Baptist Church Kids Club -0434960679
Sandy Bettin
Bli Bli House Housekeeping Manager- 0415175627
Timeline
Regular Babysitter
Self-employed
11.2023 - Current
Delivery Driver
Bay Leaf Indian Cuisine
10.2023 - Current
Retail Worker- State Age Netball Championship
Valour Sportswear
04.2023 - 04.2023
Housekeeping Room Attendant
Bli Bli House Riverside Retreat (5 Stars)
09.2021 - Current
High School Diploma -
Nambour Christian College
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