Olivia Tomaselli
Melbourne,VIC
Overview
12
12
years of professional experience
Work History
Warehouse Assistant
Future Fulfilment
06.2024 - Current
- Received and processed incoming orders, ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
Receptionist/Administrator
Network Pacific Strata Management
10.2022 - 09.2023
- Answering incoming calls with courtesy and directing them to the appropriate person
- Developed rapport with the customer base by handling difficult issues with professionalism
- Meet and greet customers promptly in a professional and courteous manner
- Maintain and manage multiple inboxes
- Maintain and distribute incoming and outgoing mail
- Liaise with suppliers regarding phone system maintenance, upgrades etc
- Manage incoming orders and payments of OC Certificates
- Process payments and orders for keys, swipes and remotes
- Administration of leave calendar
- Administration of Telephone Directory/Listing
- Recall archives including retrieval and removal of recall boxes
- General filing and photocopying (high volume)
- Arrange boardroom bookings and maintain the boardroom calendar
- Updating Manuals as required
- Ordering and restocking various office supplies
Assistant Accounts Officer
Ironside Construction
11.2021 - 10.2022
- Logging and entry of all suppliers, maintenance, and overhead invoices to the accounts payable database
- Manage the accounts payable and invoices inbox and attend to vendor queries in a timely manner
- Attend to internal company vendor queries in a timely manner
- Prepare and monitor the monthly approval schedule to ensure invoices are approved in Cheops ISL on time. This includes distributing a daily summary of unapproved invoices to encourage approvals
- Reconcile vendor statements and resolve any billing issues
- Process vendor creations in Cheops and update details when required
- Complete credit applications for new vendors
- Update subcontractor insurance in Cheops
- Ensure all subcontractor RCTI paperwork is received, executed, and approved in Cheops prior to month-end close in preparation for the payment run
- Process and collate all required information in relation to the subcontractor's final retentions for Finance
- Maintain credit limit information
- Assist all members of the Finance team with ad hoc tasks
Payroll/Accounts Officer
Identity Furniture
05.2021 - 11.2021
- Process full cycle payroll using Xero for office of 15+ employees
- Complete bank reconciliation and update reports on income that affect project progression
- Post manual journals
- Daily target reporting and weekly summary reporting for Management
- Dealing with foreign suppliers in different currencies
- Apply for and manage debtor insurance for new and existing projects
- Month-end account preparation for external accountants
- Reconcile GST, BAS and PAYG within the deadlines
- Accounts Receivable - Generate, follow up on, collect and allocate payments of client invoices
- Accounts Payable - Prepare payment proposals for invoices within the agreed payment terms and respond to all supplier inquiries regarding finance
- Perform month-end closing procedures
Payroll/Accounts Officer
CPK Cabinets
07.2020 - 05.2021
- Process full cycle payroll using MYOB for a small office of 10+ employees
- Complete bank reconciliation and balance sheet reconciliations on a monthly basis
- Prepare monthly financial reports and manage weekly cash flow forecasts for Management
- Reconcile GST, BAS and PAYG within the deadlines
- Accounts Receivable - Maintain client accounts through AR processes to ensure accounts are managed effectively and processed in a timely manner
- Accounts Payable - Paying suppliers by scheduling payment runs within the agreed payment terms and responding to all supplier inquiries regarding finance
- Maintain and oversee cash flow and projections for upcoming months
- Identify and allocate payments received from clients into MYOB to ensure an accurate audit trail of transactions
- Banking
Accounts Officer
Ducon Building Solutions
04.2019 - 07.2020
- Process guarantee applications to bank and manage return and release of bank guarantees when required
- Complete bank account reconciliations
- Raise and prepare payment proposals
- Enter, process and file all invoices
- Manage incoming invoices to ensure prompt approval
- Report to Estimating & Marketing Manager of any issues or feedback that could affect future business relationships
- Support sales team to achieve company targets
- Prepare weekly and monthly reports in line with the company’s management reporting structure
- Complete applications and set up new accounts, including obtaining trade references
- Reconcile supplier statements as required
- Produce Weekly Aged Reports
- Reconcile debtors accounts
- Ensure Receivables are collected within terms or resolved so payment can be reconciled
- Assist with cash flow management
- Pay subcontractor invoices as per the agreement
- Banking
Administrative Assistant/Customer Service Representative
MCC Labels
07.2018 - 04.2019
- Handling incoming customer inquiries via phone, walk-in and email
- Submitting proofs to customers and facilitating corrections or approvals from customers
- Entering data for new orders; pulling information and samples from past jobs for reorder
- Ensuring customer account has no outstanding debt prior to dispatching order or chasing outstanding debt so orders can be released
- Ensuring clients’ needs were met by relaying their requirements to the team regarding design, paper, time frame etc. for client satisfaction
- Working with outside vendors and subcontractors to obtain quotes and services in order to fulfill customer requests
- Light secretarial duties
Accounts Officer/Customer Service Representative
Noisette Bakery
04.2013 - 07.2018
- Chasing customer debts – Accounts Receivable
- Invoicing customers using Attache software
- Daily bank reconciliation
- Daily banking
- Assisting with new wholesale inquiries. This includes arranging sample orders, approving credit applications and setting up new customer accounts in Attache software
- Updating client's standing orders and account information
- Taking daily orders from clients over the telephone and email
- Data entry of the orders into FileMaker Pro software
- Using own initiative to handle customer complaints with compassion
- Assist with training of new employees
- End-of-day procedures- attach all necessary information to delivery dockets
- Contact with Logistics Manager and Bakers regarding any problems relating to the orders
- Compare orders on file with delivery dockets to ensure all relevant items are present and correct
- Opening and closing premises when required
Education
Design And Produce Business Documents -
RMIT
01.2017
VCE -
Killester Girls College
2012
Skills
SPECIALIST SKILLS
- Proficient in Windows-based software and Database Systems such as; MYOB, Xero, Attache, QuickBooks, FileMaker Pro, Prism, CAT Construction Software, AroFlo, Nexvia, Cheops
- Account managing of major clients
- Payroll
- Accounts Receivable/Payable and Reconciliation
- Set up new accounts and perform trade references
- Debt Collection
- Sales
- Administrative support
- Initiative to pre-empt issues and prevent them from occurring
- Strong customer service skills across all levels
PERSONAL SKILLS
- Strong work ethic; always willing to go above and beyond
- Excellent attention to detail
- Perform productively using own initiative
- Efficient in time management
- The ability to effectively work within a team
- Manage/handle changes in a work environment, workflow and operational requirements
- Recognize and seek opportunities for continuous learning to gain new understanding, skills and knowledge
- Respectfully listening to others, making decisions that benefit customers and the Company
- Ability to listen to another’s point of view, recognize and appreciate differences
Timeline
Warehouse Assistant
Future Fulfilment
06.2024 - Current
Receptionist/Administrator
Network Pacific Strata Management
10.2022 - 09.2023
Assistant Accounts Officer
Ironside Construction
11.2021 - 10.2022
Payroll/Accounts Officer
Identity Furniture
05.2021 - 11.2021
Payroll/Accounts Officer
CPK Cabinets
07.2020 - 05.2021
Accounts Officer
Ducon Building Solutions
04.2019 - 07.2020
Administrative Assistant/Customer Service Representative
MCC Labels
07.2018 - 04.2019
Accounts Officer/Customer Service Representative
Noisette Bakery
04.2013 - 07.2018
Design And Produce Business Documents -
RMIT
VCE -
Killester Girls College