Olivia Valente
Smithfield,Australia
Summary
Highly skilled and reliable Cleaner with extensive experience in maintaining cleanliness and hygiene standards across various environments, including schools, offices, banks, hotels and residential buildings.
Detail-oriented worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
22
22
years of professional experience
Work History
Cleaner
Webster Services
Salisbury, SA
08.2022 - Current
- Scrubbed walls to remove scuff marks or stains.
- Polished furniture
- Emptied wastebaskets and replaced liners
- Washed windows inside and outside as needed.
- Swept, mopped, vacuumed floors of all types.
- Cleaned kitchen appliances like microwave, kettle, toaster, air fryers and dishwasher.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Cleaned homes following specific and detailed protocols and requests.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Performed daily maintenance tasks such as cleaning ovens, grills, stoves, fryers.
School Cleaner
ISS Facility Services
Marleston, SA
02.2021 - 09.2022
- Cleaned classrooms, hallways, and restrooms to maintain hygiene standards.
- Sweep and mop floors in classrooms, hallways, and stairwells.
- Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
- Empty trash cans and replace liners.
- Vacuum carpets
- Clean windows inside and outside using appropriate cleaning solutions.
- Wash walls to remove dirt or marks.
- Report any damaged items to the supervisor.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Housekeeping / Cleaning
Morris Corporation
Eight Miles Plains, Qld
06.2014 - 09.2014
- Assisted team members in deep cleaning tasks.
- Communicated effectively with staff to coordinate cleaning schedules and tasks.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, dusted furniture and fixtures.
- Emptied wastebaskets and replaced liners.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Sorted and counted linens and organized in storage areas.
Housekeeper/Housekeeping Room Attendant
Sferas Park Suites & Convention Centre
Modbury, SA
03.2013 - 03.2014
- Cleaned guest rooms to ensure high standards of hygiene and comfort.
- Restocked supplies such as towels and toiletries in bathrooms and common areas.
- Reported maintenance issues to management for prompt resolution.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Reported lost-and-found items promptly to the supervisor or manager on duty.
- Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
- Checked for damage to walls or furniture and reported any issues to the supervisor.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
- Managed linen cart by keeping neat and organized.
- Removed trash from rooms and replaced liners to wastebaskets.
Office Cleaner
Zippy Cleaning Services
Joslin, SA
06.2010 - 02.2011
- Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
- Disposed of waste and recyclables in compliance with company standards.
- Restocked cleaning supplies to ensure adequate inventory levels at all times.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept sidewalks and driveways of debris.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
- Maintained cleanliness and sanitation in assigned areas
- Emptied wastebaskets and replaced liners.
- Responded promptly to all customer complaints regarding cleanliness issues.
Supervisor/School Cleaner
Primeone Services
Valley view, Sa
09.2008 - 09.2010
- Sweeping, mopping and vacuuming all areas
- Cleaning toilets
- Dusting, and rubbish removal
- Stock ordering
- Supervised daily operations to ensure team efficiency and productivity.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Turned alarms on
- Directed and supervised the team of employees in daily operations.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Trained new employees on company policies, job duties, and performance expectations.
- Delegated work to staff, setting priorities and goals.
Office Cleaner
Primeone Services
Thebarton, SA
08.2009 - 05.2010
- Polishing floors
- Maintained cleaning supplies inventory, restocking as necessary.
- Cleaned and sanitized offices, ensuring a tidy work environment.
- Operated floor maintenance equipment for effective cleaning tasks.
- Disposed of waste and recyclables in accordance with company guidelines.
- Swept and mopped floors throughout the office building.
- Gathered and removed trash, placing in appropriate disposal area.
- Vacuumed carpets in all areas of the office.
- Maintained and sanitized break room and kitchen appliances.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Disinfected doorknobs, phones and other frequently-touched items.
- Dusted ledges, countertops, files, office equipment, desks and walls.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
- Mixed cleaning solutions according to instructions provided by supervisor.
- Kept building interiors appealing with routine deep cleaning of high-traffic areas.
- Kept business entrances clean, tidy and professional in appearance.
- Followed company uniform, performance and security policies with every job.
- Operated floor buffers safely while polishing floors to a high shine.
- Maintained cleanliness of dining area, including wiping down tables, sweeping floors, and restocking condiments.
Office Cleaner
Primeone Services
Adelaide cbd , SA
02.2009 - 08.2009
- Setting alarms on and off.
- Reported maintenance issues to management for prompt resolution.
- Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
- Maintained and sanitized break room and kitchen appliances.
- Vacuumed carpets in all areas of the office.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
- Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
- Mixed cleaning solutions according to instructions provided by supervisor.
- Emptied trash cans into larger containers for disposal.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Polished furniture and fixtures regularly.
- Followed company uniform, performance and security policies with every job.
Office cleaning
Primeone Services
Thebarton, SA
10.2008 - 12.2008
- Vacuuming and mopping floors
- Cleaning toilets and showers
- General cleaning and rubbish removal
- Cleaning desks and chairs
Hotel Cleaner
International Cleaning Servicers
Norwood, SA
10.2004 - 12.2004
- Maintained cleanliness in common areas, including lobbies and hallways.
- Followed safety protocols while using cleaning chemicals and equipment.
- Cleaned windows, mirrors, glass partitions and doors in the hotel lobby.
- Maintained cleanliness of public restrooms, including restocking supplies and cleaning fixtures.
- Followed safety protocols while operating machinery such as vacuums or mops.
- Emptied all trash cans and disposed of waste properly.
- Polished all brass fixtures throughout the hotel on a regular basis.
- Ensured that floors were mopped daily using appropriate chemicals for different floor types.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Washed windows inside and outside as needed.
- Emptied wastebaskets and replaced liners.
- Transported trash bags to designated outdoor receptacles for disposal.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Polished metal fixtures in kitchen and bathroom areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Swept and damp-mopped private stairways and hallways.
Store Cleaner
Academy Cleaning Services
Adelaide cbd , SA
03.2004 - 10.2004
- Restock coffee, tea and sugar in break room
- Maintained cleanliness of store floors and surfaces throughout shifts.
- Disposed of waste and recyclables in accordance with company guidelines.
- Operated cleaning equipment such as floor scrubbers and vacuum cleaners.
- Reported maintenance issues to management for timely resolution.
- Swept and mopped floors of store areas daily.
- Cleaned windows, mirrors, and other glass surfaces periodically.
- Removed trash from bins inside the store daily.
- Sanitized bathrooms and kitchenette areas multiple times a day.
- Restocked paper towels, toilet paper, soap dispensers in restrooms frequently.
- Followed safety protocols while handling hazardous chemicals during cleaning process.
- Maintained proper storage of cleaning supplies in designated areas at all times.
- Vacuumed carpets in customer service area weekly.
- Collected trash from floors within hallways, bathrooms and work areas.
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks, and tidying storage shelves.
- Cleaned and maintained the outdoor spaces such as sidewalks and parking lots.
- Responded to emergency cleaning requests to ensure immediate clean-up of spills or accidents.
- Kept business entrances clean, tidy and professional in appearance.
- Serviced, cleaned and restocked restrooms.
- Followed company uniform, performance and security policies with every job.
Skills
- Reliable
- Fast pace cleaner
- Keen eye for detail
- Office cleaning knowledge
- School cleaning knowledge
- Hotel cleaning knowledge
- Housekeeping knowledge
- Commercial and residential cleaning knowledge
- Multitasking and organization
- Health and safety compliance
- Conflict resolution
- Safety protocols adherence
- Professional appearance
- Problem-solving
- Physical stamina
- Attention to detail
- Verbal and written communication
- Teamwork
- Adaptable
- Waste management
- Equipment maintenance
- Surface sanitation
- Time management
- Effective communication
- Restroom upkeep
- Health and safety regulations
- Chemical handling
- Glass and window washing
- Dusting techniques
- Efficient cleaning techniques
- Sweeping and mopping
- Maintaining building security
- Deep cleaning techniques
- Inventory management
- Team supervision
- Customer service
- Communication skills
- Safety compliance
- Report writing
- Disinfection practices
- Recycling management
- Reliability and punctuality
- Team collaboration
- Hazardous material handling
- Closet detailing
- Furniture rearrangement
- Record keeping
- Cleaning and sanitizing
- Graffiti removal
- Analytical thinking
- Basic maintenance
- Green cleaning practices
- Polishing surfaces
- Waste disposal methods
- Interior window washing
- Restroom sanitation
- Cleaning protocols
References
- Emma or Lisa Webster , Admin at Webster services 08 8280 3547
- Nicole Buckby, ISS Client Services Manager, 0477384817
- Amber Sweet, Supervisor at Trinity college Gawler, 0478005276
- Chelsea Rose, coworker at Webster services chelsearose1608@yahoo.com or 0411279153
- Cynthia McDonald , long term friend 0455 592 337
Personal Information
Nationality: Australian
Timeline
Cleaner
Webster Services
08.2022 - Current
School Cleaner
ISS Facility Services
02.2021 - 09.2022
Housekeeping / Cleaning
Morris Corporation
06.2014 - 09.2014
Housekeeper/Housekeeping Room Attendant
Sferas Park Suites & Convention Centre
03.2013 - 03.2014
Office Cleaner
Zippy Cleaning Services
06.2010 - 02.2011
Office Cleaner
Primeone Services
08.2009 - 05.2010
Office Cleaner
Primeone Services
02.2009 - 08.2009
Office cleaning
Primeone Services
10.2008 - 12.2008
Supervisor/School Cleaner
Primeone Services
09.2008 - 09.2010
Hotel Cleaner
International Cleaning Servicers
10.2004 - 12.2004
Store Cleaner
Academy Cleaning Services
03.2004 - 10.2004