Summary
Overview
Work History
Education
Skills
Timeline
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Van Doorn

Lidcombe,NSW

Summary

Elevating wellness and beauty at Nature’s Energy, I leveraged deep tissue massage and customer service excellence to enhance client satisfaction and health. Skilled in aromatherapy and relationship building, I boosted client retention and referrals, underscoring my commitment to personalized care and professional growth.

Overview

2025
2025
years of professional experience

Work History

Nails Technician

Freshnails
  • Styled hair, makeup and nails for customers for special events and occasions.
  • Offered professional cuts, color services and extensions to salon customers.

Massage & Beauty Therapist

Nature’s Energy
10.2024 - Current
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Conducted facial treatments, massages, and waxing services for clients.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Remedial Massage Therapist

Physiotherapy Clinic
06.2021 - Current
  • Supported injury recovery for athletes, implementing targeted sports massage therapies.
  • Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
  • Utilized trigger point therapy and myofascial release techniques to address clients'' specific pain points, contributing to improved mobility and pain reduction.
  • Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
  • Enhanced clients'' well-being by applying various remedial massage techniques, including Swedish and deep tissue massages.
  • Educated clients on the benefits of regular massage therapy and self-care techniques to maintain overall wellness.
  • Increased client referrals through outstanding service and results, fostering a reputation for excellence within the local community.
  • Provided prenatal massage services to expectant mothers, alleviating discomfort associated with pregnancy while promoting relaxation.
  • Reduced clients'' stress levels by incorporating relaxation techniques into each therapy session.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Prepared oils and lotions for massages.
  • Worked with clients to ascertain medical history, potential issues, and areas needing support.
  • Performed aroma therapies and specialized relaxation techniques.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Skin Therapist & Beauty

Aviskin
02.2021 - Current
  • Recommended retail products for at-home use.
  • Developed customized at-home skincare regimens for clients to maintain their progress between treatments.
  • Performed thorough skin analyses to identify specific concerns and tailor treatment plans accordingly.
  • Contributed to marketing efforts by participating in special events, creating engaging social media content, and networking with industry professionals.
  • Reduced skin issues for clients by recommending appropriate products and routines.
  • Enhanced client satisfaction by providing personalized skin care consultations and treatments.
  • Improved overall skin health for clients using targeted facials, chemical peels, and microdermabrasion treatments.
  • Fostered friendly, warm, and exceptional customer experience.
  • Utilized skin hydrometer to help determine customers' skin conditions.
  • Performed advanced facial treatments to address specific skin concerns, resulting in improved skin appearance.
  • Performed chemical peels and microdermabrasion treatments to enhance client results while minimizing potential side effects.
  • Practiced new makeup application techniques and color combinations to promote various makeup brands.
  • Advised clients on proper home-care regimens.
  • Gained knowledge of facial massage techniques and skin care product ingredients.
  • Explained benefits of skin care products to clients.
  • Cleansed, exfoliated and moisturized customer skin.
  • Delivered unprecedented service to clients through personalized consultations, making experience unique for each client.
  • Improved skincare routines for clients by conducting thorough skin analyses and suggesting appropriate treatments.
  • Developed customized treatment plans tailored to individual client needs, promoting optimal results and long-term success.
  • Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
  • Enhanced client satisfaction by providing personalized skin therapy treatments and product recommendations.
  • Advised clients on relevant lifestyle changes that could positively impact their skin health, reinforcing the importance of a holistic approach to skin care.
  • Collaborated with team members to create a seamless spa experience for clients, ensuring the highest level of satisfaction.
  • Promoted overall wellness by offering complementary therapies such as aromatherapy or stress-relieving massage techniques during treatments.
  • Educated clients on proper home care regimens, leading to sustained improvements in their overall skin health.
  • Reinforced customer selections by reviewing use and benefits of chosen products.

Remedial Massage Therapist

City Cave Float & Wellness Centre
02.2024 - 06.2024
  • Collaborated with healthcare professionals to develop comprehensive treatment plans for clients with chronic pain or injuries.
  • Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
  • Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
  • Utilized trigger point therapy and myofascial release techniques to address clients'' specific pain points, contributing to improved mobility and pain reduction.
  • Enhanced clients'' well-being by applying various remedial massage techniques, including Swedish and deep tissue massages.
  • Educated clients on the benefits of regular massage therapy and self-care techniques to maintain overall wellness.
  • Provided prenatal massage services to expectant mothers, alleviating discomfort associated with pregnancy while promoting relaxation.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Beauty & Massage Therapist

Ally’s Health Centre
02.2020 - 01.2023
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Advised clients on areas such as posture, at-home exercises and stretches.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Beauty & Nails

Vinniebeauty
03.2010 - 06.2016
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Prepared nail beds and cuticles, shaped nails and applied polish.
  • Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
  • Enhanced client satisfaction with meticulous attention to detail in nail art designs.
  • Increased customer base by offering personalized nail care consultations.

Education

Beauty Cer III . Diploma Remedial . Dermal - Beauty . Massage . Dermal . Skin Consultation

TAFE & SEIR Beauty School
NSW
02.2020

Skills

  • Customer service
  • Nail art techniques
  • Relationship building
  • Product knowledge
  • Client consultation
  • Sales proficiency
  • Deep tissue massage
  • Swedish massage
  • Professionalism and ethics
  • Stress relief massage
  • Body treatments
  • Trigger point massage
  • Hot stone massage
  • Sports massage
  • Aroma therapy
  • Massage therapy
  • Body mechanics
  • Customer consultation
  • Relationship building and management
  • Lymphatic drainage
  • Business management
  • Sales expertise
  • Reiki
  • Knead muscles
  • Stress management techniques
  • Whole body massage
  • Relaxation techniques
  • Massage techniques
  • Muscle and soft tissue massage
  • Scalp massage
  • Aromatherapy and reflexology
  • Essential oil application
  • Facial massage
  • Product and service promotion
  • Waxing services
  • Sales and upselling
  • Anti-aging treatments
  • Nail treatments
  • Chemical peel experience
  • Advanced facial treatments
  • Eyebrow shaping precision
  • Swedish massage techniques
  • Acne treatment specialization
  • Sensitive skin care
  • Makeup application proficiency
  • Skincare product sales
  • Hot stone therapy
  • Reflexology
  • LED light therapy
  • Microdermabrasion
  • Retail experience
  • Facials and chemical treatments
  • Service consultations
  • Client relationship building
  • Cosmetics and facial care services
  • Makeup application
  • Cosmetics selection assistance
  • Microneedling expertise
  • Beauty consultation
  • Skin preparation knowledge
  • Skin infection identification
  • Skincare consultation
  • Cosmetic consultations
  • Men's skincare
  • Radiofrequency skin tightening
  • Skincare treatment proficiency

Timeline

Massage & Beauty Therapist

Nature’s Energy
10.2024 - Current

Remedial Massage Therapist

City Cave Float & Wellness Centre
02.2024 - 06.2024

Remedial Massage Therapist

Physiotherapy Clinic
06.2021 - Current

Skin Therapist & Beauty

Aviskin
02.2021 - Current

Beauty & Massage Therapist

Ally’s Health Centre
02.2020 - 01.2023

Beauty & Nails

Vinniebeauty
03.2010 - 06.2016

Nails Technician

Freshnails

Beauty Cer III . Diploma Remedial . Dermal - Beauty . Massage . Dermal . Skin Consultation

TAFE & SEIR Beauty School
Van Doorn