Olivia Venn
Ulverstone ,TAS
Summary
Experienced in resolving customer complaints and ensuring satisfaction, demonstrating effective communication and problem-solving skills. Maintained cash registers with accuracy, showcasing strong time management and cash management abilities. Developed strategies to enhance customer experiences, promoting a collaborative work environment that aligns with the supportive role of a teacher's assistant. Background in managing interactions and fostering positive relationships equips for assisting educators in classroom settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Manager
Crusty's Bakery Ulverstone
Ulverstone , TAS
09.2022 - Current
- Resolved customer complaints in a professional manner.
- Checked quality of food before it was served to customers.
- Developed strategies to improve customer satisfaction ratings within the business .
- Maintained cash registers throughout shift and ensured accuracy of transactions.
- Greeted customers and addressed their needs in a friendly and professional manner.
- Promoted a positive work environment by encouraging collaboration among team members.
Education
Certificate III of Early Childhood Education -
Don College
Devonport 11-2021
High School Diploma -
Ulverstone Secondary College ( High School)
12-2019
Skills
- Team building
- Effective communication
- Time management
- Problem solving
- Cash management
- Floor management
Certification
- I have acquired my WWVP card, registration card number : 074194499
- I also have an up to date police check
- Full automatic Drivers license
References
References available upon request.
Timeline
Front of House Manager
Crusty's Bakery Ulverstone
09.2022 - Current
Certificate III of Early Childhood Education -
Don College
High School Diploma -
Ulverstone Secondary College ( High School)