Summary
Work History
Education
Skills
Timeline
Generic

Olivia Ward

Woodford Island,NSW

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Waitress / Kitchen hand

The Potting Shed Tenterfield
  • My responsibilities were
  • Ensure the area is always clean and tidy, ready for opening and closing hours
  • Always use manners with customers and co-workers
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.

Customer Service/Cashier

Food works Tenterfield
  • My responsibilities were
  • Make sure the work area is clean and tidy ready for opening and closing.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Waitress

Greenview Restaurant Tenterfield


  • Make sure the restaurant is clean before and after service
  • Handling money properly
  • Always have manners with the customer
  • Kept server areas clean and stocked to increase efficiency while working tables .
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.

casual team member

the Reject Shop Tenterfield and Warwick
  • Working registers
  • Keeping store clean and tidy up to high standards
  • Respectful customer service
  • Rotating stock as well as unpacking stock
  • Unloading pallets onto cages
  • Properly operating the movement of cages throughout the store
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted customers in selecting merchandise best suited to needs.

Education

Finished year 12 -

Tenterfield High School
Tenterfield, NSW
09.2023

Skills

  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Greeting guests
  • Cleanliness
  • Cash Handling
  • Performance Improvement
  • Reliability and punctuality
  • Patience and composure

Timeline

Waitress / Kitchen hand

The Potting Shed Tenterfield

Customer Service/Cashier

Food works Tenterfield

Waitress

Greenview Restaurant Tenterfield

casual team member

the Reject Shop Tenterfield and Warwick

Finished year 12 -

Tenterfield High School

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Olivia Ward