Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Watts

Woodford

Summary

Dynamic and results-driven professional with extensive experience at Cafe 63, excelling in exceptional customer service and efficient organization. Proven ability to enhance sales through effective upselling strategies and personalized recommendations.

Strong multitasking skills and a commitment to cleanliness ensure a welcoming environment, fostering customer loyalty and satisfaction.

Qualified Desired Position with comprehensive knowledge in beauty products and skincare routines. Demonstrated ability to provide personalized beauty recommendations, contributing to enhanced customer satisfaction. Proven skills in product merchandising and maintaining client relationships.

Beauty professional with keen eye for detail and commitment to customer satisfaction. Adept at delivering tailored beauty advice and fostering collaborative team environment. Reliable and adaptable, known for strong product knowledge and exceptional interpersonal skills.

Professional beauty consultant with proven experience in skincare, makeup, and customer service. Adept at enhancing client satisfaction through personalized beauty regimens and product recommendations. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients.

Experienced with beauty consultations and product recommendations, ensuring clients receive best advice. Utilizes in-depth knowledge of skincare and cosmetics to enhance customer experiences. Strong understanding of beauty trends and ability to build lasting client relationships.

Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.

Overview

4
4
years of professional experience

Work History

Wait Staff Member

Cafe 63
11.2024 - 06.2025
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Upheld dining area standards by consistently cleaning and preparing tables.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
  • Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
  • Created appealing table settings and dining room layouts for special occasions and events.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Beauty Advisor/ Sales Assistance

Kitten Claw
03.2021 - 10.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Collaborated with marketing team to create engaging content for store's newsletter, enhancing community engagement.
  • Provided makeup application services, elevating customer satisfaction and boosting repeat business.
  • Educated customers on latest beauty trends and products, leading to informed purchase decisions.
  • Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
  • Streamlined appointment booking process, improving operational efficiency.
  • Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

Suncoast Christian College
Palmwoods, QLD
11.2020

Skills

  • Strong multitasking
  • Efficient organization
  • POS system operation
  • Professional appearance
  • Cleanliness and hygiene
  • Handling complaints
  • Memory retention
  • Table setting expertise
  • Order management
  • Order accuracy
  • Food safety
  • Meal recommendations
  • Patron seating
  • Hospitality service expertise
  • Exceptional customer service
  • Safe food handling
  • Table setting
  • Front-of-house display creation
  • Table bussing
  • Customer service
  • Upselling strategies
  • Retail experience
  • Brand awareness
  • Attention to detail
  • Sales proficiency
  • Personalized recommendations
  • Beauty trends
  • Payment processing

Timeline

Wait Staff Member

Cafe 63
11.2024 - 06.2025

Beauty Advisor/ Sales Assistance

Kitten Claw
03.2021 - 10.2024

High School Diploma -

Suncoast Christian College

Similar Profiles

CREATE PROFILE
Olivia Watts