Olivia Whaites
Hamelin Bay,WA
Summary
I am a loving, compassionate and empathetic human with a deep drive to forever be a student to continue growing and evolving. My regular grounding practices keep me intentional and aware. I have a high work ethic, am enthusiastic, motivated and always ready to try something new!
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Cleaner
Private Properties
Dunsborough, WA
07.2025 - Current
- Maintained cleanliness and organization of air bnb properties, ensuring high standards of hygiene.
- Collaborated with team members to improve efficiency in daily cleaning operations.
- Conducted deep cleaning tasks as necessary, enhancing property appeal for residents and guests.
- Trained new staff on best practices for efficient and effective cleaning techniques.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Utilized cleaning equipment and supplies effectively, adhering to safety protocols.
- Executed routine cleaning tasks including dusting, vacuuming, and sanitizing surfaces.
- Assisted in inventory management of cleaning supplies to ensure stock availability.
Casual Cleaner
Coastal Edge Cleaning
01.2024 - Current
- High understanding and knowledge of chemicals and cleaning products.
- Knowledge on builders, sale, bond, sparkle and air bnb cleans.
- I have cultivated a high understanding of how to move my body in a safe way to avoid injury.
Casual Cleaner
Clean and Cleaner
01.2024 - 09.2024
- High understanding and knowledge of chemicals and cleaning products.
- Knowledge on NDIS, builders, sale, bond, sparkle and air bnb cleans.
- I have cultivated a high understanding of how to move my body in a safe way to avoid injury.
Disability Support Worker
High Care Disability & PA
03.2023 - 11.2023
- Manual bowl care, catheter care, personal care, cleaning & assist with activities of daily living.
- Worked well in a team setting, providing support and guidance.
- Strengthened communication skills through regular interactions.
- Developed and maintained courteous and effective working relationships.
Ghanda Store Manager
10.2022 - 01.2023
- Rostering, budgeting, KPIs- average dollar benchmarks, VIP signups, social media posts, visual merchandising, refunds, store credits, exchanges, hiring and training, product knowledge, customer service, online stock requests, unpacking stock, store picks/seasonal & warehouse call backs, store recovery, managers reviews, overstock, refolds, change room service, till interaction, cash handling, banking, basic cleaning, high personal hygiene and appearance.
Detail Cleaner
The Cleaning Code
10.2021 - 09.2022
- Responsibility of keys for air bnbs, stripping, cleaning and remaking of airbnbs
- Knowledge on builders and sale cleans & a high understanding of how to move my body in a safe way to avoid injury.
High Care Disability Support
Culture Connex
02.2021 - 11.2021
- Catheter care, personal care, companionship care, to assist with activities of daily living, help with house hold duties and cleaning.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Housekeeping
Crown Plaza
01.2021
- Stripping rooms, disposing of rubbish, disinfecting and bleaching bathrooms; toilets, showers, sinks, floors and kitchens. Washing cutlery and glasses, vacuuming, changing and making beds & organising all small details within the room.
Hospitality Worker
Doughnut King
- Cash handling, cleaning, cooking, customer service, answering phones.
- Assisted in training new staff on donut-making techniques and equipment usage.
- Maintained cleanliness of workstations and equipment to comply with health regulations.
Medical Receptionist
Gosford Nephrology
- Answering phones, booking appointments, attending to patients needs, taking payments eftpos and cash, emails and fax, general cleaning.
- Coordinated communication between medical staff and patients to streamline information flow.
- Maintained organized patient records, ensuring compliance with privacy regulations and accuracy standards.
- Provided administrative support for daily operations, enhancing overall office efficiency.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Retail Assistant
No Josh Collectables
08.2019 - 04.2020
- Stock and inventory management, customer engagement, sales and sales management, order packing and post, administrative duties, cash handling and additional duties when required.
- Processed transactions efficiently, ensuring accuracy and adherence to cash handling procedures.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Hospitality Worker
Chijmes
- Food prep, stocking fridges, cleaning, serving meals, cash register, taking orders, kitchen cleaning & restaurant bookings.
Junior Retail Assistant
Super Dollar
10.2017 - 05.2018
- Customer service, cash management, invoicing and pricing, restocking shelves, cleaning and maintenance.
Toowoon Bay Cake and Pie Shop
- Customer service, cash management, food handling, cleaning, answering phones and placing orders.
Education
High School - Yoga
Body Mind Life
07-2022
Higher School Certificate - Biology, Investigating Science, English Standard, General Maths, Hospitality Food and Beverage
Tuggerah Lakes Secondary College
01-2019
200hr YTT - Yoga
Body Mind Life
07-2022
Skills
- Efficient
- Eyes & hands for detail
- High understanding of work health and safety procedures
- Calm and mature
- Time management
- Task prioritisation
- Housekeeping
- Problem-solving
- Multitasking
- Hospitality services
- Health code compliance
- Food safety
Websites
Certification
- White Card
- Full Manual Drivers
- First Aid
- Cert II hospitality
- 200 hr YTT
- 50hr pre & post natal
- Shamanic Breathwork & Meditation
CONTACT
- 0421346143
- Olivia.whaitess@gmail.com
- Instagram - liv.whaites
Timeline
Cleaner
Private Properties
07.2025 - Current
Casual Cleaner
Coastal Edge Cleaning
01.2024 - Current
Casual Cleaner
Clean and Cleaner
01.2024 - 09.2024
Disability Support Worker
High Care Disability & PA
03.2023 - 11.2023
Ghanda Store Manager
10.2022 - 01.2023
Detail Cleaner
The Cleaning Code
10.2021 - 09.2022
High Care Disability Support
Culture Connex
02.2021 - 11.2021
Housekeeping
Crown Plaza
01.2021
Retail Assistant
No Josh Collectables
08.2019 - 04.2020
Junior Retail Assistant
Super Dollar
10.2017 - 05.2018
Toowoon Bay Cake and Pie Shop
Higher School Certificate - Biology, Investigating Science, English Standard, General Maths, Hospitality Food and Beverage
Tuggerah Lakes Secondary College
Hospitality Worker
Doughnut King
Medical Receptionist
Gosford Nephrology
Hospitality Worker
Chijmes
High School - Yoga
Body Mind Life
200hr YTT - Yoga
Body Mind Life