Olivia Wilson
Parmelia,WA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate
Blooming Decor
04.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Maintained a clean sales floor and straightened and faced merchandise.
- Maintained a clean and organised store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organised store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Retail Sales Associate
Good Sammy
08.2023 - 03.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labelling items, and arranged them according to size or colour.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Reiki Practitioner
Self Employed Services
01.2020 - 04.2022
- Maintained detailed client records to track progress and ensure continuity of care in future sessions.
- Strengthened relationships with existing clients through regular communication via newsletters or social media updates on relevant topics or events related to Reiki practice.
- Elevated clients'' overall health by incorporating complementary therapies such as aromatherapy, crystal healing, or meditation techniques into Reiki sessions when appropriate.
- Designed marketing materials such as brochures, business cards, and flyers to effectively communicate service offerings and generate new business leads.
Appointment Setter
Custom Financial Solutions
05.2018 - 06.2020
- Set appointments with salespeople and potential customers.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
- Answered phone calls and answered questions from potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Screened potential customers to determine interest and requirements for products and services of company.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
Food Service Assistant
Swan Care
01.2016 - 05.2018
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
Education
Business Administration
South Metropolitan TAFE
Thornlie, WA12.2016
Skills
- Goal-Oriented
- Patience and Empathy
- Reliability and punctuality
- Problem solver
- Passionate about helping others
Timeline
Retail Sales Associate
Good Sammy
08.2023 - 03.2024
Retail Sales Associate
Blooming Decor
04.2021 - Current
Reiki Practitioner
Self Employed Services
01.2020 - 04.2022
Appointment Setter
Custom Financial Solutions
05.2018 - 06.2020
Food Service Assistant
Swan Care
01.2016 - 05.2018
Business Administration
South Metropolitan TAFE
Similar Profiles
Michelle PecoraMichelle Pecora
Pharmacy Assistant at Blooming Grove PharmacyPharmacy Assistant at Blooming Grove Pharmacy
Noah LangeNoah Lange
Cafe Barista at Blooming Grounds ExpressCafe Barista at Blooming Grounds Express
Jack HindleJack Hindle
Gardener at Blooming Garden ServicesGardener at Blooming Garden Services