Faith filled, outcome-oriented professional with a positive and friendly manner.
Well skilled in all areas of Administration, Bookkeeping, Frontline Management & Customer Service.
Collaborates well with others and works to a high standard autonomously in delivering efficient outcomes.
Overview
22
22
years of professional experience
Work History
Receptionist
St Andrews Christian College
01.2023 - Current
Manages front desk operations, ensuring smooth daily workflow, including management of enquiries inbox.
Fostered a welcoming environment by greeting visitors with professionalism and warmth at all times.
Manages visitor sign-in/out logs and WWCC profiles.
Coordinates scheduling for appointments and meetings.
Streamline communication between staff, students, and parents through effective phone, email and HUB correspondence.
Maintain filing systems for student records and administrative documents.
Trained new staff on front desk procedures, enhancing team efficiency and service delivery.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Responds to inquiries from callers seeking information, efficiently and professionally.
Manages 'Booked' PTI and SLC process set up including communications.
Assists with first aid and student services.
Liaises with CRT for their set up of their daily tasks.
Supports office efficiency by performing clerical tasks such as data entry, photocopying, and scanning documents.
Demonstrates strong multitasking abilities while managing numerous tasks simultaneously under deadlines.
Maintains confidentiality of information regarding staff, students and families.
Assists with on/off boarding new staff and students, including pigeonhole, key, name badge, equipment allocation.
Assists in event planning and execution, ensuring seamless processes.
Management and distribution of lists, including phone and extensions lists, printer codes, birthday lists, and rosters.
Management of spare uniform and lost property.
Management of post/deliveries collection and distribution.
Accounting Bookkeeper
Anglican Diocese Of Melbourne
02.2019 - 12.2023
Maintained and processed invoices, deposits, and money logs.
Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
Reported financial data and updated financial records in ledgers and journals.
Reviewed and processed client electronic payments and check deposits.
Reduced financial discrepancies through transaction monitoring and management.
Completed tax forms in compliance with legal regulations.
Analyzed financial data to assist in budget creation and forecasting.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Managed and responded to correspondence and inquiries from customers and vendors.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Tracked financial progress by creating quarterly and yearly balance sheets.
Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
Children's Ministry Coordinator
Christ Church Anglican Church
01.2015 - 02.2019
Recruited and trained volunteers and staff in care of children and facility procedures.
Created and maintained safe and nurturing environment for children.
Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
Worked with directors and board members to develop lesson plans and special events for children.
Vetted volunteers and interested parties for criminal history or issues risking children.
Prepared, coordinated and distributed information about yearly schedule of activities and classes.
Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Mainly Music Coordinator - Volunteer
Hillsong Church
01.2007 - 11.2013
Scheduled and organized weekly musical sets for children/families.
Volunteer team lead (12 Volunteers).
Run music sessions, utilising visual aids and props.
Facilitating morning tea and relationship building amongst families (50 families in attendance/2 sessions)
Facilities /Project Coordinator
Foster + Partners
06.2005 - 06.2008
Provided PA support to multiple Associate Partners, including calendar management, international travel booking and itineraries.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Managed appliance issues and scheduled repairs.
Maintained open communication by presenting regular updates on project status internal clients.
Scheduled and facilitated meetings between Engineers and Architects.
Worked effectively in fast-paced environments.
Excellent communication skills, both verbal and written.
Office Manager
Adelaide Hills Self Storage
06.2004 - 06.2005
Maternity Leave Contract
Coached and managed new staff on company processes to achieve maximum production.
Reported to senior management on organizational performance and progress toward goals.
Delivered performance reviews, recommending additional training or advancements.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Created, maintained and updated filing systems for paper and electronic documents.
Maintained computer database and physical filing systems.
Scheduled transport and delivery schedules.
Receptionist
St. Andrew's School
06.2003 - 06.2004
Greeted incoming visitors and parents professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Facilitated First Aid to Children, First Aid stock ordering and Anaphylaxis management
Answered phone promptly and directed incoming calls to correct offices.
Book list management & preparation.
Locker allocations.
Staff hospitality organisation.
Relief personal assistant to DP.
Education
Certificate 4 Business Frontline Management
Invisage
Adelaide
11.2002
Certificate 4 in Ministry
CRC Missions College
Seaton, SA
12.2000
SACE
Concordia College
Highgate, SA
12.1995
Skills
Administration and Management
Bookkeeping
Project Management
Event Planning
Communication Skills
Personal Assistance
Multi-tasking
Cake Decorating
Have run my own successful cake decorating business 2014-Current