Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Olivia Young

Brighton

Summary

Dynamic professional with extensive experience at St. Kilda FC and Keith Homemade Cakes, where I honed my skills in customer service, team leadership, and operations management. At Keith Homemade Cakes, I excelled in multitasking, conflict resolution, and project management, leading to improved team efficiency and a high level of customer satisfaction. At St. Kilda FC volunteering through Holmesglen, I further developed my ability to thrive in high-pressure environments, creating a positive, collaborative atmosphere while maintaining operational compliance and service excellence. With a deep passion for sports, business, and my work, I am eager to contribute and make a difference. I’m driven by the desire to contribute to the world, using my skills and enthusiasm to help build stronger teams, better businesses, and a positive community. Known for my strong work ethic, dedication, and enthusiasm, I am committed to being recognized for my contributions to both the team and the broader world.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shop Assistant

Keith Homemade Cakes
11.2021 - Current
  • Fast past environment
  • Demanding atmosphere
  • Managed multiple tasks simultaneously while providing excellent customer service
  • Placed special orders, submitted online orders, contacted other stores to find desired items
  • Coffee and barista making skills
  • Shift managed other employees
  • Trained and supervised other employees
  • Delegated tasks

Placement

St.Kilda Football Club
02.2023 - 11.2023
  • Completed over 150 hours of practical placement.
  • Gained practical experience in sports coaching and management at premier facilities like RSEA Park, and other St Kilda Football Club venues.
  • Assisted with physical education at members clinics, enhancing coaching techniques, and working with youth athletes.
  • Contributed to planning, organizing, and conducting coaching sessions for local students during Gala Day sports events.
  • Participated in hands-on experience during men’s and women’s St Kilda game days, providing real-world exposure to sports event operations.
  • Gained valuable insight into sports psychology, high-performance training, and recovery programs through direct athlete support.
  • Worked alongside sports industry professionals, learning how to develop and implement sports programs and events.

Babysitting/Private Nanny

Independant Family
06.2023 - 02.2025
  • Preparing meals.
  • Completing housekeeping tasks
  • Providing a safe educational environment
  • Transporting children to school, sports activities or other engagements when necessary

Tennis Coach

Turbo Tennis
02.2022 - 08.2023
  • Evaluated player strengths and weaknesses, tailoring practice routines accordingly to optimize progress.
  • Enhanced player performance by implementing personalized training programs and providing constructive feedback.
  • Promoted sportsmanship among players by modeling respectful behavior on the court and during competitions.

Education

Bachelor of Business - Management And Change

RMIT
Melbourne, VIC
10-2025

Diploma of Sport -

Holmesglen
Moorabbin, VIC
01-2024

Diploma of Event Management -

Holmesglen
Moorabbin, VIC
01-2024

VCE -

Our Lady Of The Sacred Heart College
Bentleigh, VIC
11-2021

Skills

  • Conflict resolution
  • Project management
  • Event coordination
  • Communication skills
  • Problem-solving skills
  • Organization and time management skills
  • Public speaking
  • Continuous improvement
  • Task prioritization
  • Professional writing

Certification

  • Certificate II Employment Pathways
  • First Aid Certificate
  • Certificate CPR
  • Certificate I Sports Trainer
  • Certificate of Finishing and Image Development
  • Certificate III Sport and Recreation
  • Certificate Professional Modelling
  • Certificate Aus Swim
  • Certificate I AFL Boundary, Field and Goal Umpiring

Accomplishments

    Achieved a high ATAR and consistently earning distinctions across all areas of study at university.

Timeline

Babysitting/Private Nanny

Independant Family
06.2023 - 02.2025

Placement

St.Kilda Football Club
02.2023 - 11.2023

Tennis Coach

Turbo Tennis
02.2022 - 08.2023

Shop Assistant

Keith Homemade Cakes
11.2021 - Current

Bachelor of Business - Management And Change

RMIT

Diploma of Sport -

Holmesglen

Diploma of Event Management -

Holmesglen

VCE -

Our Lady Of The Sacred Heart College
Olivia Young