Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Young

Melbourne,VIC

Summary

Enthusiastic individual ready to launch a retail career, equipped with a Certificate III in Retail. Strong foundation of relevant skills tailored for the industry, complemented by hands-on experience in volunteer roles focused on retail and customer service. This background has significantly enhanced communication abilities and the capacity to efficiently execute tasks. Committed to delivering exceptional service and contributing positively to team success in a fast-paced retail environment.

Overview

7
7
years of professional experience

Work History

Customer Service

Animal Aid Op Shop
05.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.

Customer Service

Saint Vincent de Paul
03.2018 - 01.2019
  • Increased repeat business by providing exceptional customer service experiences.
  • Boosted store sales by creating visually appealing and organized merchandise displays.
  • Supported inventory management, ensuring accurate stock levels and timely restocking of products.

Education

Certificate III - Retail

Key Institute
Melbourne, VIC
03-2025

Skills

  • Customer Service
  • Teamwork Skills
  • Organisational
  • Technology
  • Problem-solving
  • Reliability and punctuality
  • Flexible schedule
  • Money handling

Timeline

Customer Service

Animal Aid Op Shop
05.2025 - Current

Customer Service

Saint Vincent de Paul
03.2018 - 01.2019

Certificate III - Retail

Key Institute

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Olivia Young