Olivia Zvomuya
Rivervale,WA
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Student Support Worker
Hall and Prior Aged Care Home
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
Student Nurse
Aegis Lincoln Park
09.2024 - Current
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Performed regular rounds to check on well-being of patients.
- Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Actively sought and incorporated feedback from nursing mentors to continuously improve clinical skills and knowledge.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
- Consistently provided emotional support for patients experiencing stress or anxiety related to their medical conditions or treatment plans.
- Supported efficient operations during clinical rotations by completing assigned tasks promptly while adhering to established guidelines.
- Contributed towards a positive work environment by maintaining open lines of communication with colleagues at all levels of the organization.
- Enhanced patient comfort and safety by adhering strictly to infection control protocols during clinical rotations.
- Supported patient mobility and personal care, promoting dignified and respectful environment in healthcare setting.
Waiter
The Coffee Roster Shop
10.2018 - 03.2023
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Waiter
Cappuccinos
10.2015 - 01.2022
Education
Diploma Of Nursing - Nursing
IHNA
Perth, WACertificate III - Individual Support Worker
SERO INSTITUTE
Perth, WA06.2024
Skills
- Flexible and versatile in order to overcome challenging and competitive modern-day world
- Good customer service and satisfaction
- Task prioritisation
- Team collaboration
- Fast learner
- Hospitable
- Understanding
- Excel 2007
- Microsoft Word
Certification
- Working with children
- NDIS
- Police clearance
Attributes
I am looking for an opportunity in an established and reputable organisation that would offer me an opportunity to gain experience grow within the organisation.
Personality
- Honest
- Friendly
- Professional
- Reliable
Dutiesandworkexperience
- Welcoming customers and seating guest
- Taking guest orders
- Communicating them effectively to the kitchen
- Memorizing menu and offering recommendations to upsell appetizers, desserts or drinks
- Use light speed POs system to process cash, credit, debit and gift cards payments
- Support other servers and kitchen staff by completing side work such as cleaning, restocking and food running
- Use cross-selling methods to increase personal appetizer and dessert sales
- Pro-actively learn new seasonal food and cocktail menus
Personal Information
- ID Number: FN-988846
- Date of Birth: 10/12/93
- Gender: Female
Timeline
Student Nurse
Aegis Lincoln Park
09.2024 - Current
Waiter
The Coffee Roster Shop
10.2018 - 03.2023
Waiter
Cappuccinos
10.2015 - 01.2022
Student Support Worker
Hall and Prior Aged Care Home
Diploma Of Nursing - Nursing
IHNA
Certificate III - Individual Support Worker
SERO INSTITUTE
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