Olivia Bray
Tweed Heads,NSW
Summary
I am a positive, energetic and highly motivated 25 year old with a bubbly personality. I have a real passion for communication, connecting with people from all walks of life and a strong desire to provide exceptional customer service. I am a hard working, passionate, driven, team player seeking a career with like-minded people. In my spare time you can find me spending time with friends and family, investing in my health and wellbeing, cooking, reading and taking photos.
Overview
5
5
years of professional experience
Work History
Executive Assistant/Leasing Manager
Ray White Shore Group
02.2024 - Current
- Schedule and host open houses and private viewings for rental properties.
- Review rental applications, conduct reference checks, and liaise with property owners for approvals.
- Create and manage property listings, online advertisements, and social media promotions to attract tenants.
- Draft lease agreements and necessary paperwork in compliance with regulations.
- Act as the main point of contact for prospective tenants, respond to inquiries, and provide updates to landlords.
- Maintain databases, update CRM systems, manage emails, and assist with general office tasks.
Customer Service Representative
Vynco Industries Ltd
02.2022 - 01.2024
- Assisted customers with sales needs such as inventory and shipping questions.
- Coordinated responses and resources to handle special client requests.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Waitress/FOH Team Member
Kaiser Brew Garden
07.2021 - 02.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked COVID-19 vaccine certificates.
- Checked identification for minimum age for sale of alcoholic beverages.
- Bussed and reset tables to keep dining room and work areas clean.
- Inspected dishes and utensils for cleanliness.
- Greeted new customers, discussed specials and took drink orders.
Retail Assistant
No 4 Boutique
01.2020 - 02.2021
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Kept website up to date with new products, stock inventory etc.
- Managed Social Media platforms (Instagram and Facebook) creating content/curating posts and stories, interacting with customers and understanding trends and engagement.
Education
Certificate IV in Real Estate Practice - Real Estate
REIQ (Real Estate Institute Queensland)
Gold Coast, QLD06-2024
Certificate in Exercise Level 4 -
Ara Institute of Canterbury
Christchurch, CAN12.2021
Customer Service Training -
Redseed
Blenheim 03.2016
Skills
- Time Management
- Self Motivated
- Adaptable
- Effective Communicator
- Decision Making
- Teamwork
- Problem Solving
- Organised
- Passionate
- Responsible
Interests
- Fitness
- Health & Wellbeing
- Family & Friends
- Cooking & Creating recipes
- Social Media & Creative Writing
- Travelling
- Photography and Editing
References
Professional Reference:
Kylie Kimberley
Owner Paradise Interiors
0451 512 151
kylie@paradiseinteriors.com.au
Personal Reference:
Korina Pouwhare
Family Friend
0434 630 595
rean.beans@gmail.com
Timeline
Executive Assistant/Leasing Manager
Ray White Shore Group
02.2024 - Current
Customer Service Representative
Vynco Industries Ltd
02.2022 - 01.2024
Waitress/FOH Team Member
Kaiser Brew Garden
07.2021 - 02.2022
Retail Assistant
No 4 Boutique
01.2020 - 02.2021
Certificate IV in Real Estate Practice - Real Estate
REIQ (Real Estate Institute Queensland)
Certificate in Exercise Level 4 -
Ara Institute of Canterbury
Customer Service Training -
Redseed
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