Olivia De Santis
Turner, Canberra,ACT
Summary
I am a third year ANU student studying a Bachelor of Psychology (Honours). I am very passionate about my studies and have strong written, verbal and interpersonal skills from my work and volunteer experience. I am a hardworking, reliable and self-motivated student with a deep passion to work in the Canberra community.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Working Volunteer Member
Canberra Student Housing Co-Operative
Turner, ACT
02.2022 - Current
- Designing posters, infographics, and photos for the CSHC on multiple social media platforms
- Collaborating in teams to produce media posts of CSHC events and experiences
- Software skills in Microsoft Word, Excel, PowerPoint, and email to organise new applicants
- Ordering food, cleaning supplies, and participating in weekly meetings as part of different CSHC committees
Sales Advisor
H&M (Hennes & Mauritz)
Canberra, ACT
03.2024 - 11.2024
- Provided customers with information on products and services available online and in store
- Performed cashier duties in Point of Sale (POS) systems with returns, exchanges, and refunds
- Gathered customer feedback to improve sales strategies
Hospital Trolley Volunteer
Royal Hobart Hospital (RHH) Volunteer Program
Hobart, TAS
05.2021 - 09.2024
- Delivered food to patients in different wards of the Royal Hobart Hospital
- Followed proper cash handling procedures when accepting payments from customers under COVID-19 hospital regulations
Educator Assistant
Blue Gum Community School
Hackett, ACT
06.2023 - 12.2023
- Assisted teachers in cleaning, preparing food and organizing materials for daily classroom activities
- Developed positive relationships with students to promote a safe learning environment
- Planned classroom activities to enable students to work independently, in small groups and in large groups
Restaurant Team Member
Grill’d Healthy Burgers
Canberra, ACT
03.2022 - 07.2022
- Provided quality customer service with a friendly attitude
- Preparation of food in accordance with safety regulations relating to sanitation, food handling and storage
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors and sanitising areas
Team Member
Museum of Old and New Art (MONA)
Hobart, TAS
01.2021 - 01.2022
- Monitored crowds to ensure COVID-19 safety regulations were being followed
- Invigilated art exhibitions by monitoring patrons and equipment, per COVID-19 safety regulations
Education
Bachelor of Psychology (Honours) -
Australian National University
Canberra, ACT06-2025
International Baccalaureate -
The Friends' School
Hobart11-2021
Skills
- Interpersonal communication skills
- Strong teamwork experience
- Adaptability and attention to detail
- Community volunteering
- Customer service experience
- Multitasking Abilities
- Food handling preparation
- Classroom support
Certification
- Working with Vulnerable People Check (expires January 7, 2029)
- RSA - Responsible Service of Alcohol (expires 17 Dec 2024)
References
References available upon request.
Timeline
Sales Advisor
H&M (Hennes & Mauritz)
03.2024 - 11.2024
Educator Assistant
Blue Gum Community School
06.2023 - 12.2023
Restaurant Team Member
Grill’d Healthy Burgers
03.2022 - 07.2022
Working Volunteer Member
Canberra Student Housing Co-Operative
02.2022 - Current
Hospital Trolley Volunteer
Royal Hobart Hospital (RHH) Volunteer Program
05.2021 - 09.2024
Team Member
Museum of Old and New Art (MONA)
01.2021 - 01.2022
Bachelor of Psychology (Honours) -
Australian National University
International Baccalaureate -
The Friends' School
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