Olivia Dorney
Brighton East,VIC
Summary
An organized and dedicated candidate with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Novara Homes
04.2021 - Current
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance as well as triaging phone calls to the appropriate departments.
- Created and updated records and files to maintain document compliance.
Retail Sales Worker
Spotlight
07.2018 - Current
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Assisted with inventory management, ensuring accurate product counts and timely restocking.
- Trained and supervised new employees
Customer Service
KFC
07.2018 - 08.2019
- Created satisfied customers by providing attentive customer service and quick problem solving.
- Mastered various positions within the fast-food environment, demonstrating versatility and adaptability as needed for optimal efficiency.
Education
Bachelor of Global Studies - International Relations
Monash University
Melbourne, VIC12.2025
High School Diploma -
Emmanuel College
Warrnambool11.2021
Skills
- Excellent verbal and written communication skills
- Quick learner
- Strong mathematical and problem-solving skills
- Efficient and detail-oriented
- Adaptability and flexibility
- Reliable
- Strong skills in Microsoft Word, Excel, etc
- Ability to work individually and as part of a team
References
Kellie Hanson - Novara Homes
0407 520 028
More References Available Upon Request
Timeline
Administrative Assistant
Novara Homes
04.2021 - Current
Retail Sales Worker
Spotlight
07.2018 - Current
Customer Service
KFC
07.2018 - 08.2019
Bachelor of Global Studies - International Relations
Monash University
High School Diploma -
Emmanuel College
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