Summary
Overview
Work History
Education
Skills
References
Timeline
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Olivia Fereti

Summary

I am currently working as an Administration Officer at Wolston Correctional Centre and have done so far, the past 14 months on a full-time contact. I pride myself on my friendly and engaging nature, being a team player and enjoy and thrive on a healthy team structure. I have worked various roles at Wolston Correctional Centre which has allowed me to further develop and gain administration experience and knowledge. I have a proven ability to quickly learn, adapt to new roles and manage diverse administrative tasks while maintaining a high level of accuracy and efficiency. I am looking to gain employment where I can use and hone my skills and more importantly utilize these skills to deliver excellent administration to the organization. I pride myself on attention to detail, being proficient and efficient with a strong sense of responsibility, exceeding expectations whilst performing under pressure.

Overview

10
10
years of professional experience

Work History

Administration Officer (AO2/AO3)

Wolston Correctional Centre
04.2024 - Current
  • Managing daily collection of mail, carefully inspecting for prohibited substances.
  • Printing and distributing administrative documents to prisoner accommodation units in a timely and accurate manner.
  • Processing prisoner personal visit applications, ensuring all required information and identification is complete.
  • Performing criminal history checks on all visitors using SCRAM system to ensure compliance.
  • Organizing and scheduling visits for legal professionals, including Teleconferencing/Video Conferencing and In-Person meetings.
  • Coordinating legal teams to ensure there are no scheduling conflicts with prisoners' court dates or legal matters.
  • Managing prisoner email accounts, ensuring that incoming emails are delivered promptly and securely.
  • Processing Urine Drug Test (UT) paperwork for designated prisoners as per requests from the Intelligence department.
  • Monitoring compliance with Domestic Violence Orders, verifying that prisoners are not contacting prohibited individuals.
  • Securely managing banking requests and payments for prisoners. Key responsibilities include overseeing financial transactions, ensuring proper handling of prisoner accounts, processing payments and maintaining accurate financial records. This position requires attention to detail, strong organizational skills and a commitment to maintaining confidentiality and security in financial operations.

Retail Assistant

Cineplex Australia
01.2018 - 04.2024
  • Ticket sales and customer service
  • Concierge – Deluxe Cinema
  • Bar and Café
  • Stock Replenishment
  • Staff training and Induction of new staff
  • Staff Rosters

Restaurant Supervisor

Zambrero's Ipswich
01.2017 - 01.2019
  • Supervisor of 3 stores across Ipswich (Bundamba, Ipswich CBD and Yamanto)
  • Stock replenishment
  • Staff training and induction of new staff
  • Staff Rosters

Shift Supervisor

Just Sports n Fitness & Lagoon Cafe
01.2015 - 01.2017
  • Stock replenishment
  • Staff Training and induction of new staff members

Education

Year 12 Certificate -

St. Peter Claver College
01.2016

Skills

  • Administrative support
  • Office management
  • Customer relations
  • Payroll and budgeting

References

  • Joanne, Wilson, Adviser Business Services, Joanne.Wilson@Corrections.qld.gov.au, 07 3271 9500, Australia
  • Kerri Halford, General Manager Support Officer, Kerri.Halford@Corrections.qld.gov.au, 07 3271 9500, Australia

Timeline

Administration Officer (AO2/AO3)

Wolston Correctional Centre
04.2024 - Current

Retail Assistant

Cineplex Australia
01.2018 - 04.2024

Restaurant Supervisor

Zambrero's Ipswich
01.2017 - 01.2019

Shift Supervisor

Just Sports n Fitness & Lagoon Cafe
01.2015 - 01.2017

Year 12 Certificate -

St. Peter Claver College

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Olivia Fereti