Harry Wu
Burwood
Summary
Dynamic and results-driven professional with extensive experience in retail and customer service, notably at Calvin Klein Tailored. Excelled in inventory management and customer service excellence, consistently meeting sales targets. Demonstrated strong team collaboration and adaptability, enhancing customer satisfaction and operational efficiency. Achieved a notable increase in repeat business through exceptional relationship-building skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Calvin Klein Tailored
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business, helping customers find products and offering personalized recommendations.
- Managed returns, exchanges and refunds in accordance with store policy and updating customers with promotions.
- Consistently meet and exceed daily sales targets.
- Collaborate with team members to manage stock levels in the warehouse and bring items to the store floor.
All Rounder
Oliver Brown
01.2023 - 04.2023
- Served customers with speed and accuracy, processing orders and payments using the cash register.
- Assisted in preparing beverages and delivering food to customers in a timely manner.
- Fostered a welcoming environment and helped resolve customer concerns to ensure satisfactions.
Sales Associate - Christmas Casual
Cotton On Kids
08.2023 - 01.2024
- Manage inventory flow from warehouse to sales floor and ensured products were neatly displayed by category.
- Assist customer in finding products that meets their needs while maintaining a positive shopping atmosphere.
- Handled cashier duties, including processing transactions and assisting with customer inquiries.
- Contributed to team goals by consistently meeting sales targets.
All Rounder
Urban Jungle Cafe
04.2023 - 08.2023
- Delivered high quality service by quickly and efficiently taking orders, processing payments, and serving food and beverages.
- Maintained a clean and organized environment, ensuring food safety standards were followed.
- Worked in various roles including front-of-house and kitchen support to assist with customer service needs.
Education
English Courses
Alliance College
Sydney, NSW2023
Bachelor Of Technology - IT
Bina Nusantara University
Jakarta, Indonesia12.2010
Skills
- Inventory Management
- Customer Service Excellence
- Point Of Sale (POS) Operation
- Sales and Target Achievement
- Cash Handling
- Time Management
- Team Collaboration
- Fast Learner & Adaptable
Timeline
Sales Associate
Calvin Klein Tailored
09.2023 - Current
Sales Associate - Christmas Casual
Cotton On Kids
08.2023 - 01.2024
All Rounder
Urban Jungle Cafe
04.2023 - 08.2023
All Rounder
Oliver Brown
01.2023 - 04.2023
English Courses
Alliance College
Bachelor Of Technology - IT
Bina Nusantara University
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