OLIVIA MAY WAUGH
TUXFORD,Newark
Overview
1
1
year of professional experience
Work History
Customer Care Assistant
McDonald's Restaurant
06.2023 - Current
- Working for McDonald's has enabled me to improve my skills in Customer Service, Communication and Conflict resolution
- Able to communicate with customers, colleagues and Management to ensure their needs are met
- My responsibilities included taking and completing orders
- Ensuring that the restaurant is running smoothly
- Ensuring accurate order processing, and addressing customer complaints with empathy and understanding
- Maintaining Professionalism at all times
- Handling escalated calls professionally and calmly while finding effective resolutions that satisfied both the company''s interests as well as the customers'' expectations.
- Collaborated with team members to optimize customer care
Education
Tuxford Academy
TuxfordTimeline
Customer Care Assistant
McDonald's Restaurant
06.2023 - Current
Tuxford Academy
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