Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ollie Kestles

Melbourne,Australia

Summary

Motivated and adaptable team member with experience in customer service, team leadership, food handling, and instruction across fast-paced environments in hospitality. Proven ability to lead teams, train staff, and deliver high-quality service while maintaining safety, efficiency, and professionalism.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Crew Team Member

Grill'd
02.2025 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Used proper techniques to prepare food and ingredients.

CREW TRAINER AND CREW MEMBER

Mcdonalds
  • Assigned tasks and responsibilities to crew members based on abilities and experience.
  • Monitored employee progress and provided constructive criticism.
  • Provided coaching and mentorship to foster a positive work environment among staff members.
  • Explained training information in easily understandable terms for individuals from all backgrounds & levels.
  • Monitored job performance of assigned crew members, offering constructive criticism when necessary.
  • Ensured compliance with all safety regulations, company policies and procedures in the workplace.
  • Delivering excellent service by addressing customer needs, resolving issues, and ensuring satisfaction.
  • Handling multiple tasks simultaneously, such as taking orders, preparing food, and managing the counter.
  • Addressing and resolving customer complaints and concerns efficiently and professionally.
  • Working effectively with colleagues to maintain a smooth operation and deliver exceptional service.

Waiter/Server

Luckman Catering
2024 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

KITCHEN HAND

GOLDIEBOY CO.
  • Skilled at prioritizing tasks and working efficiently under pressure to meet high demand during peak hours.
  • Knowledgeable in food safety practices, ensuring proper handling, cleanliness, and adherence to health regulations.
  • Provides friendly and professional service to customers, addressing questions and handling requests promptly and courteously.
  • Consistently ensures high-quality standards by maintaining accuracy in food preparation, order accuracy, and presentation.
  • Experienced in working closely with a small team, coordinating effectively to ensure smooth operations and timely service.
  • Capable of managing multiple responsibilities simultaneously, including food preparation, assembly, and order handling in a fast-paced environment.
  • Thrives in high-stress, fast-paced settings by staying focused, calm, and productive.

ASSISTANT MARTIAL ARTS INSTRUCTOR

Six Harmonies Martial Arts
  • Created a safe environment by monitoring equipment use and enforcing safety regulations.
  • Conducted performance evaluations with individual students to assess their skill level.
  • Provided instruction to students on martial arts techniques, forms and drills.
  • Developed lesson plans for private and group classes that incorporated physical conditioning exercises.
  • Instructed students on the importance of discipline and respect in martial arts training.
  • Mentored junior instructors in best practices for teaching martial arts techniques.
  • Encouraged participation through constructive feedback while maintaining an upbeat attitude.

CAR DETAILER

Brighton Renault
  • Created a safe environment by monitoring equipment use and enforcing safety regulations.
  • Conducted performance evaluations with individual students to assess their skill level.
  • Provided instruction to students on martial arts techniques, forms and drills.
  • Developed lesson plans for private and group classes that incorporated physical conditioning exercises.
  • Instructed students on the importance of discipline and respect in martial arts training.
  • Mentored junior instructors in best practices for teaching martial arts techniques.

Education

HIGH SCHOOL DIPLOMA -

Glen Eira College
11.2023

Skills

  • Reliability
  • Food safety understanding
  • Food preparation
  • RSA Certified
  • Kitchen cleaning and maintenance
  • Knife skills
  • Order Taking
  • Waiting Tables
  • Multitasking

Certification

  • 1SDO TRAINING PTY LTD
  • 2/38 Christensen St
  • Cheltenham VIC 3192
  • Www.1sdotraining.com.au
  • Info@1sdotraining.com.au
  • Ph:1300 856 684
  • National Provider No: 41558
  • A STATEMENT OF ATTAINMENT IS ISSUED BY A REGISTERED TRAINING ORGANISATION WHEN AN INDIVIDUAL HAS COMPLETED ONE OR MORE ACCREDITED UNITS
  • This is a statement that Oliver Kestles has attained SITHFAB021 Provide responsible service of alcohol
  • Document Ref.: V3979
  • Completion Date: 2024-09-23

Timeline

Crew Team Member

Grill'd
02.2025 - Current

CREW TRAINER AND CREW MEMBER

Mcdonalds

Waiter/Server

Luckman Catering
2024 - Current

KITCHEN HAND

GOLDIEBOY CO.

ASSISTANT MARTIAL ARTS INSTRUCTOR

Six Harmonies Martial Arts

CAR DETAILER

Brighton Renault

HIGH SCHOOL DIPLOMA -

Glen Eira College

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