Summary
Overview
Work History
Education
Skills
Justice of The Peace
Languages
Timeline
Generic

Olympia Dimitriou

Castle Hill,NSW

Summary

  • Ability to provide high touch customer service
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


  • Able to learn quickly and effectively
  • Have a track record od dealing with difficult clients
  • Positive work attitude
  • Attention to detail
  • Able to work in a team
  • I have 4 children in the PARED schools and am aware of the strong community and pastoral care the schools endorse
  • Strong Christian faith and attitude in all aspects of life



Overview

23
23
years of professional experience

Work History

Volunteer - Admin + Community Aid Initiatives

St Ioannis Greek Orthodox Church Parramatta
01.2009 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Ability to deal with difficult situations and people
  • Attention to detail
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Assist in product of AGM papers and church cummunications

Research Manager

Matrix Planning Solutions
01.2004 - 08.2009
  • Began as Office Administrator where the role supported staff with all their administration requirements e.g. letter writing, mail merges, organisation of client meetings, welcoming of new advisers to the team, preparing welcome packs and more.
  • Promoted several times in the following positions: Business Process Manager, Business Services Manager & Research Manager.


The above mentioned roles required the following skills and attributes:


- Provide high touch customer service with all advisers and staff

- Maintain strong relationship with clients (financial advisers)

- Strong oral and written skills

- Attention to detail

- Strong organisational skills

- Preparing a number of research packs for advisers and staff for monthly meetings

- Screening of phone calls for CEO and Managing director

- Conduct meetings for financial products on behalf of research team

- Mail Merge proficiency

- Maintain company shares register







Office Secretary / PA to Director and CEO

Develco Pty Ltd (Property Developers)
08.2003 - 12.2003
  • Access to security codes and passwords within the Company.
  • Archiving and organising filing systems.
  • Assisting Director, Chief Executive and all other members of the Company with any work required.
  • Duplication and distribution of all property Leases and legal documentation.
  • First point of contact within the Company.
  • Letter writing/documentation.
  • Record keeping and data entry.

Production Manager

Pappas Cakes
11.2000 - 05.2003
  • Provide immediate support for Business Director.
  • Liaison with clients, various company representatives.
  • Answering of various client queries relating to goods sold.
  • Maintenance of client database and price lists
  • Assist in production and distribution stage of all goods sold.
  • Management of staff involved in manufacturing process.
  • This company was out family business growing up, strong work ethic was instilled from a very young age.

Education

Advanced Diploma in Financial Services - Financial Planning

Kaplan Professional
Sydney
09.2006

Diploma of Journalism - Journalism

Macleay College
Sydney,NSW
12.1999

High School Diploma -

St Clares College Waverley
Waverley, NSW
12.1998

Skills

  • High touch customer services skills
  • Professional phone manner
  • Experience with PARED schools
  • Experienced process administrator
  • Experienced in mail merges
  • Attention to detail

Justice of The Peace

Languages

Greek
Native or Bilingual

Timeline

Volunteer - Admin + Community Aid Initiatives

St Ioannis Greek Orthodox Church Parramatta
01.2009 - Current

Research Manager

Matrix Planning Solutions
01.2004 - 08.2009

Office Secretary / PA to Director and CEO

Develco Pty Ltd (Property Developers)
08.2003 - 12.2003

Production Manager

Pappas Cakes
11.2000 - 05.2003

Advanced Diploma in Financial Services - Financial Planning

Kaplan Professional

Diploma of Journalism - Journalism

Macleay College

High School Diploma -

St Clares College Waverley
Olympia Dimitriou