Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

OMAR ABDUL JABBAR

Caroline Springs,Vic

Summary

With proven history in warehouse operations and inventory management. With expertise in order picking, equipment operation, and proficiency in SAP and other logistics software, equipped to contribute efficiency and precision to any logistics team. Known for reliability and adaptability, Can bring a strong work ethic and a commitment to excellence in fast-paced environments. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.

Overview

10
10
years of professional experience

Work History

Assistant Parts Advisor

Hyundai
04.2024 - Current
  • Stock ordering and checking
  • Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
  • Picking service parts for next working day
  • Developed comprehensive understanding of proprietary software systems used for cataloguing, ordering, invoicing, and record-keeping purposes within the industry.
  • Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.

Customer Service Officer

Probe CX {ATO Campaign}
04.2023 - 01.2024
  • Contacting individuals, sole traders, and businesses to recoup money owed,
  • Processing received communications,
  • Refreshing details on file,
  • Pursuing necessary resolutions as needed,
  • Suggesting suitable legal steps when necessary,
  • Proposing additional scrutiny or actions
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Completed data entry to record call notes, suggestions and questions.

Dispatch Clerk

Big W Primary Connect
06.2022 - 01.2023
  • Closing loads and creating new loads for the next working day
  • Experience in programs SAP, WMS and TMS
  • Dealing with drivers
  • Performed routine administrative work with customer assistance and data.
  • Experience with Dangerous goods for products from our warehouse to Tasmania

Sorter

Big W Linfox
04.2021 - 06.2022
  • Stacking boxes as they come down the belt, putting boxes on the in feed for the workers to stack the product on pallets, closing pallets before sending them off to the truck

Laborer

Polar Fresh
09.2017 - 08.2019
  • Picking according to designated orders using RF scan with the tuggger train, Driving the tugger for picking task, Achieving required pick rate, Pick and stack the item accordingly to the appropriate pallet for dispatch, Wrap the pallet and stick the labels invoice in the respective pallet for dispatch, Loading the truck with the dispatch pallet using the loading tugger, Help the inventory team during the stock take, Housekeeping

Labourer

Metcash
08.2014 - 03.2016
  • Picking orders using the voice pick, Pick and stack the item accordingly to the appropriate pallet or roller cage, Heavy lifting, Wrap the order and park the pallet in the appropriate dispatch lane, Housekeeping, Park the tugger train to charge in the parking end of the shift, General housekeeping

Education

Certificate IV - Accounting And Bookkeeping

Kangan Institute
Broadmeadows, VIC
10.2023

Skills

  • Time Management
  • Fast Learner
  • Ability to Work Under Pressure
  • SAP ERP
  • Microsoft Excel
  • Communication Skills
  • Microsoft Office
  • Closing Sales
  • Adaptability
  • Problem-solving skills
  • Verbal and written communication
  • Inventory Management

Languages

English

References

Will Shrimpton, Shift Manager, Primary Connect, 0411245556

Timeline

Assistant Parts Advisor

Hyundai
04.2024 - Current

Customer Service Officer

Probe CX {ATO Campaign}
04.2023 - 01.2024

Dispatch Clerk

Big W Primary Connect
06.2022 - 01.2023

Sorter

Big W Linfox
04.2021 - 06.2022

Laborer

Polar Fresh
09.2017 - 08.2019

Labourer

Metcash
08.2014 - 03.2016

Certificate IV - Accounting And Bookkeeping

Kangan Institute

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OMAR ABDUL JABBAR