Omar Abdullah

Technical expert in supporting various enterprises such as Ambulance Victoria, Queensland Police, South Australia Police, DJPR & DELWP (Victorian Govt), Ausgrid, TransGrid, Origin Energy, Sydney Water, Energy Queensland, CBA, NAB, Australia Post and others. My role includes project work, troubleshooting, iOS, and Android devices deployment, security, managing, and maintaining technical knowledge, handling escalations, high priority task, testing, documenting new products, and providing training and support to new staff members.

Mobile Device Management (MDM) & Enterprise Mobility Management (EMM) Platforms - VMware Airwatch, Microsoft Intune, Mobileiron & SOTI MobiControl
Microsoft Azure, Active Directory & Office 365 Exchange.
Asset Management, Jump server: ConnectWise & PowerShell
Ticketing systems e.g. Service now, Remedy/SMEC
Applications deployment and support
Team management and point of contact for escalations in absence of the Manager