Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Availability
Timeline
Generic

Omar Almenoar

Whitsundays,Australia

Summary

Highly adaptable and dedicated IT support professional with proven experience running full-scale IT operations in demanding environments, including managing an entire island resort’s IT department. Skilled across technical support, system administration, and customer service. Known for strong work ethic, excellent problem-solving abilities, and outstanding people skills. Seeking remote or hybrid IT support roles where I can deliver reliable solutions and exceptional service to clients across Australia.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Hybrid IT Technician

Daydream Island Resort
Whitsundays
03.2025 - Current
  • Solely responsible for running the entire IT department on Daydream Island, supporting all resort operations, guests, and staff.
  • Provided hands-on support for networking, hardware, POS systems, Wi-Fi infrastructure, security systems, and user accounts.
  • Managed troubleshooting, upgrades, and maintenance to minimize downtime in a remote location.
  • Delivered training and assistance to resort staff, ensuring smooth day-to-day technology use.
  • Coordinated with off-site vendors and support teams to implement solutions efficiently.

IT Support Technician

Colfes Independent School
London
08.2021 - 06.2023
  • Provided daily IT support for over 500 staff and students, solving hardware, software, and network problems.
  • Led a 1:1 device initiative, training users and managing devices end-to-end.
  • Delivered workshops to improve staff confidence with new technology.
  • Performed regular system maintenance, updates, and security checks.

Lifeguard

The Hurlingham Club
London
06.2019 - 08.2021
  • Maintained pool safety and responded to emergencies calmly and efficiently.
  • Delivered top-tier customer service in a premium members-only environment.

Barista & Retail Assistant

Wrecking Ball Cafe & Record Shop
London
01.2018 - 01.2019
  • Delivered fast-paced customer service and high-quality coffee.
  • Assisted customers with music recommendations and handled sales.

Retail Assistant

form
Peckham, London
01.2017 - 01.2018
  • Supported daily retail operations, stock management, and customer queries.
  • Ensured a welcoming and well-presented shop floor.

Education

The London Oratory School
01.2019

Skills

  • IT Support & Troubleshooting– Expert at diagnosing and resolving hardware, software, and network issues efficiently
  • Independence & Initiative– Successfully managed all IT operations solo for a high-profile resort
  • Adaptability– Thrive in dynamic, remote, and hybrid work environments, learning new systems quickly
  • Customer Service– Clear communicator with strong interpersonal skills, ensuring client satisfaction
  • Organization & Problem Solving – Methodical and detail-oriented approach to resolving complex technical challenges
  • Safety & First Aid– Emergency-trained through lifeguarding background

Certification

  • PADI Open Water Diver
  • – Demonstrates discipline, responsibility, and passion for new challenges.
  • Duke of Edinburgh Award
  • – Developed leadership, teamwork, and resilience.
  • CompTIA ITF+

Hobbies and Interests

Outdoor activities: hiking, diving, and exploring., Sociable and approachable, enjoy connecting with people from diverse backgrounds.

Availability

  • immediate start. Open to fully remote or hybrid IT support roles Australia-wide.
  • Flexible with hours, including evenings, weekends, and public holidays.

Timeline

Hybrid IT Technician

Daydream Island Resort
03.2025 - Current

IT Support Technician

Colfes Independent School
08.2021 - 06.2023

Lifeguard

The Hurlingham Club
06.2019 - 08.2021

Barista & Retail Assistant

Wrecking Ball Cafe & Record Shop
01.2018 - 01.2019

Retail Assistant

form
01.2017 - 01.2018

The London Oratory School

Similar Profiles

CREATE PROFILE
Omar Almenoar