Omar Faruk
Student
Port Macquarie
Summary
Sales Assistant with a proven ability to enhance customer experiences and boost store performance. Skilled in inventory management, process optimization, and delivering exceptional customer service. Capable of multitasking in fast-paced environments to guarantee customer satisfaction and operational effectiveness. Team player committed to meeting sales goals and promoting store growth. Excited to apply strong customer engagement skills and technical expertise in a new challenging role.
Overview
1
1
year of professional experience
2
2
Certifications
3
3
Languages
Work History
McCafe Barista
McDonald's
08.2025 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sales Assistant
Big Bazar
12.2024 - 03.2025
- Assisted customers in product selection, increasing shopping experience.
- Managed inventory and restocking, ensuring product availability.
- Processed transactions efficiently, maintaining high accuracy levels.
- Collaborated with team to meet sales goals, contributing to store performance.
- Provided exceptional customer service, resolving inquiries and complaints.
Education
Bachelor of Science - Information Technology
Charles Sturt University
Port Macquarie, NSW06-2028
Diploma - Engineering
Jhenaidah Polytechnic Institute
Jhenaidah, Bangladesh12.2024
Skills
- Ability to Multitask
- Adaptability
- Computer Skills
- Customer Service
- Fast Learner
- Teamwork
- Espresso machine operation
- Beverage preparation
- Cash handling
Certification
Barista Training
Timeline
McCafe Barista
McDonald's
08.2025 - Current
Barista Training
07-2025
Responsible Service of Alcohol
07-2025
Sales Assistant
Big Bazar
12.2024 - 03.2025
Bachelor of Science - Information Technology
Charles Sturt University
Diploma - Engineering
Jhenaidah Polytechnic Institute
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