Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Omar Hadaya

BERKELEY,NSW

Summary

As a UOW student passionate about global business and international studies, I am eager to start a career that combines my academic knowledge with practical experience. With a strong educational background and a desire to learn, I aim to bring my skills and fresh perspectives to a dynamic professional environment. I am committed to contributing meaningfully while further developing my abilities, ready to succeed in a demanding workforce.

Overview

8
8
years of professional experience

Work History

Sales and Delivery Assistant

Best Buys Furniture
Wollongong
04.2025 - Current
  • Assisted with furniture delivery and setup for customer satisfaction.
  • Communicated effectively with customers regarding delivery schedules.
  • Loaded and unloaded furniture while adhering to safety protocols.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Area Leader/Crew Coach

McDoanlds
03.2021 - 03.2025

:

  • Demonstrated strong multitasking skills while working front counter, drive-thru, and other areas, efficiently handling orders, meal preparation, and payment collection.
  • Led training initiatives for new hires, ensuring seamless team integration and rapid adaptation to company processes.
  • Fostered an inclusive work culture, encouraging collaboration and diverse perspectives to drive innovation and enhance team performance.
  • Ensured adherence to safety regulations in food handling, maintaining a clean and compliant work environment.
  • Built strong customer relationships by maintaining open communication and resolving issues promptly, contributing to a positive customer experience.
  • Collaborated effectively with team members and management to ensure smooth operations and high-quality service.
  • Proactively identified and mitigated operational risks, maintaining a focus on achieving business goals.

Delivery Assistant

Mega Furniture
Wollongong
04.2018 - 03.2021
  • Assisted in loading and unloading trucks, ensuring safe transportation of goods.
  • Ensured proper handling of packages, preventing damages during transit.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
  • Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.

Education

Bachelor of International Studies -

University of Wollongong
Wollongong
06-2027

Certificate III - Business Services

Edmund Rice College
Mount Keira, NSW
10-2023

High School Diploma -

Edmund Rice College
Mount Keira, NSW
09-2023

Skills

  • Leadership Abilities
  • Safety Management
  • Strong Organisational skills
  • Composure under stress and pressure
  • Strong work ethic, reliable & trustworthy
  • Strong written and verbal communication skills
  • Customer service
  • Strong communication skills
  • Conflict resolution
  • Cash handling experience
  • GPS navigation
  • Team collaboration

References

Available upon request.


Languages

  • English
  • Arabic

Timeline

Sales and Delivery Assistant

Best Buys Furniture
04.2025 - Current

Area Leader/Crew Coach

McDoanlds
03.2021 - 03.2025

Delivery Assistant

Mega Furniture
04.2018 - 03.2021

Bachelor of International Studies -

University of Wollongong

Certificate III - Business Services

Edmund Rice College

High School Diploma -

Edmund Rice College
Omar Hadaya