Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Omar Jamal-eddine

Bankstown

Summary

Dynamic professional with a strong background in security and customer service, notably at GM. Proven ability to enhance safety protocols while delivering exceptional service. Skilled in incident reporting and critical thinking, fostering team collaboration and performance improvement. Recognized for maintaining high standards under pressure and achieving client satisfaction through effective communication.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.

Professional with experience in business leadership and management, prepared for this role. Strong focus on team collaboration and achieving results. Skilled in strategic planning, financial oversight, and operational efficiency. Reliable and adaptable to changing needs, ensuring consistent performance and growth.

Experienced with innovative design techniques and attention to detail in crafting unique furniture pieces. Utilizes advanced software tools to bring concepts to life, ensuring each piece meets client specifications and industry standards. Track record of successful collaboration and adaptability to project changes, ensuring timely and efficient delivery.

Diligent [Desired Position] with keen eye for design and proven track record in creating functional and aesthetically pleasing furniture pieces. Expertise in crafting bespoke designs that align with client needs and industry trends. Demonstrated proficiency in collaborating with cross-functional teams and utilizing innovative design software.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Officer

GM
04.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Furniture Designer

JE Trades
01.2022 - Current
  • Enhanced furniture designs by incorporating ergonomic principles and innovative materials.
  • Ensured client satisfaction with detailed presentations of proposed designs, including 3D renderings and technical specifications.
  • Mentored junior designers on industry best practices, fostering a collaborative environment that promoted creativity and professional development.
  • Conducted market research to identify emerging trends in the furniture industry, informing future design concepts accordingly.
  • Used scrap wood, textiles, metals and stones to create sample pieces and test materials.

rennovations

JE Trades
01.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Lawn Mower

Sole Trader
01.2021 - Current
  • Mowed lawns of residential properties on weekly basis to maintain grass length.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Maintained clean workspaces by properly disposing of debris and clippings after each job.
  • Ensured safety during operations by adhering to proper lifting techniques, tool usage, and protective gear requirements.

Business Owner

Ace Fishing Tackle
01.2022 - 01.2025
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
  • Expanded into new markets, conducting thorough analysis to ensure compatibility and potential for growth.
  • Improved team productivity with ongoing training and development programs, fostering culture of continuous improvement.

Customer Service Manager

Ace Fishing Tackle
01.2019 - 01.2025
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Researched and corrected customer concerns to promote company loyalty.
  • Created and reviewed invoices to confirm accuracy.

Civil Construction Worker

AAG Infrastructure
02.2024 - 12.2024
  • Contributed to the construction team''s positive work culture by maintaining a strong work ethic, fostering open communication, and offering assistance whenever needed.
  • Gained proficiency in various construction tools and equipment for optimal performance on the job site.
  • Increased productivity by utilizing heavy machinery such as excavators, bulldozers, loaders, and cranes for various tasks.
  • Assisted in the successful completion of large-scale civil projects including roadways, bridges, tunnels, dams, and commercial buildings.
  • Delivered high-quality results through meticulous attention to detail in all aspects of construction work.
  • Assisted with successful, time-sensitive renovations of various structures.

Traffic Controller

AAG Infrastructure
01.2023 - 12.2024
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.
  • Demonstrated adaptability when faced with unexpected challenges such as severe weather or accidents, promptly adjusting strategies to maintain smooth traffic flow.
  • Stood for [Number] hours with "Stop/Slow" paddle directing traffic.
  • Aided in reduction of environmental impact by promoting use of alternative traffic routes.

Handy Person

Freedom Care
01.2021 - 03.2024
  • Installed various home appliances to improve client comfort and convenience.
  • Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
  • Prioritized urgent repair requests, minimizing downtime for clients experiencing critical issues.
  • Completed complex projects within deadline, managing time efficiently between multiple tasks.
  • Reduced repair costs for clients by employing efficient troubleshooting techniques.
  • Earned repeat business through referrals from satisfied customers who appreciated the professionalism displayed in every interaction.
  • Collaborated with other professionals on larger-scale projects, contributing specialized expertise as a handy person.

Caregiver

Freedom Care
01.2020 - 03.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

Bachelors of Construction Management - Construction Management

Western Sydney University
Sydney, NSW
10-2026

No Degree -

Amity College
Sydney, NSW
10-2021

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Customer service
  • Entrepreneurial personality
  • Work Planning and Prioritization
  • Business planning
  • Team collaboration and leadership
  • Performance improvement
  • Project management
  • Issue resolution

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved [Issue] which led to [Results].
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Certification

  • Licensed [Job Title] - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Security Officer

GM
04.2025 - Current

Civil Construction Worker

AAG Infrastructure
02.2024 - 12.2024

Traffic Controller

AAG Infrastructure
01.2023 - 12.2024

Furniture Designer

JE Trades
01.2022 - Current

rennovations

JE Trades
01.2022 - Current

Business Owner

Ace Fishing Tackle
01.2022 - 01.2025

Lawn Mower

Sole Trader
01.2021 - Current

Handy Person

Freedom Care
01.2021 - 03.2024

Caregiver

Freedom Care
01.2020 - 03.2024

Customer Service Manager

Ace Fishing Tackle
01.2019 - 01.2025

Bachelors of Construction Management - Construction Management

Western Sydney University

No Degree -

Amity College
Omar Jamal-eddine