OMAR JAVED

Resturant Manager

Karl Kristensen

Yokine, WA

01.2021 - Current

Maintained safe working and guest environment to reduce risk of injury and accidents.
Optimized profits by controlling food, beverage and labor costs.
Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Updated computer systems with new pricing and daily food specials.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Assisted with kitchen preparation during peak times as needed.
Developed strategies for improved operational efficiency and customer satisfaction.
Conducted weekly team meetings to discuss performance issues and provide feedback.
Established policies for cash handling procedures to maximize security measures.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Trained new employees to perform duties.
Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Managed accounts payable, accounts receivable and payroll.
Performed regular maintenance checks on equipment to ensure proper functioning.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.