Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Track record of fostering safe and supportive environment through empathy and adaptability. looking forward for an opportunity where I can utilise my knowledge and expertise.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Support Worker
Amazing Disability Care Service
2024 - 2025
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Kept clients engaged in social networks and communities for personal health and growth.
Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
Supported clients in accessing community resources, enhancing their integration and participation in community activities.
Conducted home visits to assess client living conditions and recommend improvements for better quality of life.
Conducted home visits to assess clients' home environment and provide support.
Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Assisted clients with daily living activities, promoting independence and wellbeing.
Drove clients safely to social activities and appointments.
Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
All-rounder Customer Service
Mina Bakery Bros-Guildford
01.2022 - 01.2024
Greeting customers and taking their orders in a timely and friendly manner
Preparing food as per shops required standards and recipes, including cooking, grilling, frying, and assembling food items.
Maintaining cleanliness and hygiene standards in the kitchen, dining area, and restrooms
Restocking fridges and bar.
Wrapping/bagging Take away or delivery orders.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Support worker
Syd West Multicultural Services - NDIS Disability Essential Support Services Australia
01.2019 - 01.2022
Supporting and assisting clients with a range of activities including disability support and services.
Performing work with established routines, methods and procedures allowing for some degree of discretion and decision making.
Monitoring the conditions and changing needs/circumstances of clients and reporting to managers.
Implementing personal hygiene and infection control in the workplace as well as client's personal hygiene and dressing tasks.
Providing emotional support and recognising imbalances.
Communication: clearly, inclusively, and respectfully. Understanding communication verbally and non-verbally to determine the safety and value of the client as well as expressing needs, views, raise concerns and incidents.
Support access to preventative and responsive health etc.
Ensure all medications are followed correctly - charted and approved by client's medical practitioner including over the counter medications. Obtaining, verifying, and documenting all medication administered using the process of medication reconciliation.
All-rounder Customer Service
Mina One Bakery- Yagoona
01.2018 - 01.2019
Greeting customers and taking their orders in a timely and friendly manner
Preparing food as per shops required standards and recipes, including cooking, grilling, frying, and assembling food items.
Maintaining cleanliness and hygiene standards in the kitchen, dining area, and restrooms
Restocking fridges and bar.
Wrapping/bagging Take away or delivery orders.
Education
Certificate III - individual support – Disability and Aged Care
Certificate III - Community Service
Advanced Diploma - Business
Skills
Active Listening & Learning
Highly motivated and competent
Professional and well presented
Time Management skills in one of the key strengths
A great team player
Confident to work independently
Great communication skills both verbally & written
Interpersonal skills
Emotional support
Health and safety awareness
Housekeeping tasks
Daily living support
Certification
Car Licence – Full Licence
Working with Children Check
First aid and CPR
RSA and RCG
SECURITY LICENCE
NDIS MODEULE
INFECTION CONTROLE IN HEALTH CARE
MEDICATION MANAGEMENT AND ADMINISTRATION
Languages
Languages – Arabic, French, English
Timeline
All-rounder Customer Service
Mina Bakery Bros-Guildford
01.2022 - 01.2024
Support worker
Syd West Multicultural Services - NDIS Disability Essential Support Services Australia
01.2019 - 01.2022
All-rounder Customer Service
Mina One Bakery- Yagoona
01.2018 - 01.2019
Certificate III - Community Service
Advanced Diploma - Business
Support Worker
Amazing Disability Care Service
2024 - 2025
Certificate III - individual support – Disability and Aged Care