Omar Najjar
Bonnyrigg heights,NSW
Summary
Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level. Basic computer skills and experience in all forms of Microsoft Apps. Experience in Data Entry, and also experience in Warehousing roles
Overview
2
2
years of professional experience
Work History
Merchandiser/Customer Service Representative
Crossmark. Bonnyrigg Heights
01.2023 - 10.2023
- Streamlined call center processes for improved efficiency and reduced wait times.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Basic Computer skills
- Experience across all Microsoft Apps
- Data analyst
- Able to work in Teams/Groups
- Collaborated with store managers to determine best placement for merchandise displays
Freight Handler
Allied Express
09.2023 - 11.2023
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
Pick Packer
Catch Of The Day
01.2022 - 08.2022
- Received new stock and input values into computer system.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Transported merchandise pallets to move in warehouse.
Education
High School Diploma -
Westields Sports Highschool
Fairfield, NSW10.2021
Skills
- very comfortable working in high pace high demand environments due to my semi professional soccer back ground
- Always open to learn and take advice whenever necessary
- Basic Computer Skills
- Call Center Operations
- Inbound and Outbound Calling
- Microsoft Office
- Sales and Upselling
- Warehousing
soccer
I play Npl level soccer which keeps me fit and also has taught me how to handle high pace and high expectation environments on a consistent basis
Timeline
Freight Handler
Allied Express
09.2023 - 11.2023
Merchandiser/Customer Service Representative
Crossmark. Bonnyrigg Heights
01.2023 - 10.2023
Pick Packer
Catch Of The Day
01.2022 - 08.2022
High School Diploma -
Westields Sports Highschool
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