Omar Eduardo Florez Suarez

1. Attend to customers at the reception, providing information about services, prices, and safety protocols.

2.Respond to phone calls and emails courteously and promptly.

3.Handle payments and financial transactions accurately.

4. Conduct cash reconciliation and closed cash registers at the end of shifts, ensuring accuracy between cash on hand, recorded transactions, and preparing financial reports.

5.Conduct regular safety checks, including testing the spa water temperature and chemical levels.

6. Prepare and serve beverages, food, and coffee as per customer requests.

7. Perform first aid procedures and respond to medical emergencies as needed.

8.Conduct regular patrols to ensure cleanliness and orderliness throughout the spa facilities.

9.Maintain cleanliness and orderliness in rooms, bathrooms, common and service areas of the spa-sauna and adhere to safety standards.

10.Collect and wash towels and roll them up.

• Clean bathrooms by scrubbing toilets, sinks, showers and tubs, and mirrors.
• Empty trash cans and ensured recycling bins were separated properly.
• Maintain cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• Clean carpets using vacuum cleaner or other carpet cleaning equipment to remove spots and stains.
• Sanitize high-touch surfaces such as door handles and light switches.
• Maintain a clean work environment at all times by sweeping, dusting, mopping the work area regularly.