support worker
OMASILAM OFURU
Westside Auto Wholesale
Perth,WA
6
Years of experience
Approachable and empathetic individual with a strong dedication to providing top-notch care and assistance. Familiar with effective practices in disability support and skilled in helping with daily living tasks while ensuring a safe environment. Committed to improving the well-being and independence of individuals in need through supportive and compassionate care.
Work History
Live in Child Caregiver
1 Year 9 Months- Provided daily support to Natasha and her two children, ages 4 and 7.
- Prepared daily meals, with a focus on having dinner ready before Natasha returned from work.
- Handled daily cleaning and house arrangements.
- Ensured uniforms were washed and ironed.
- Ensured the kids were on time for school drops and pick-ups.
- Assisted the children with homework and supervised activities to ensure no conflicts.
- Sourced groceries and essential needs weekly.
Support Worker
1 Year 6 Months- Provided live-in assistance for Patricia's mother, an 80-year-old who recently lost her husband and is experiencing Alzheimer's disease.
- Established safety guidelines and activities, such as crocheting with rubber spokes, to keep her engaged while minimizing the risk of injury.
- Collaborated with the nurse responsible for morning shifts to ensure comprehensive care.
- Followed the guidelines outlined in her care manual closely.
- Complied rigorously with the patient’s routines and dietary requirements.
- Made certain that her medications were administered on schedule at all times.
- Assisted the patient during bath times, with laundry, diaper changes, dressing, and bedtime routines.
- Ensured the environment was always clean and free of harmful objects.
Online Personal Shopper
1 Year 4 Months- Selected items accurately for each customer using the scanner and store aisle locations as displayed on the system.
- Ensured packed goods were neither expired nor close to expiry.
- Carefully packed orders, ensuring chilled,frozen, and fragile items were all packed and labelled correctly.
- Provided substitutes for unavailable items according to customer preferences.
Floor Staff Member
2 Years 2 Months- Organized vehicle for on floor display, ensuring it was accessible for customer inspection.
- Inspected all new vehicles, before displaying on floor,
- Safely moved vehicles and ensured there were no empty park stations.
- Helped sales team locate keys prepare cars for test drives and retrieved them on completion.
- Basic service task like, fueling, jump starting, charging batteries, hosing cars and changing batteries.
- Promptly responded to customer requests, while communicating effectively and ensuring the floor was in order.
Volunteer
2 Months- Household visitations of new mums in the community, ensuring they had all the help and support needed.
- Coordinated activities for new mums, supporting them with their new born.
- Helped new mums settle in, by helping with putting baby to sleep and bath times, while they recover.
- Housekeeping and general meal preps.
- Shopping and sorting of groceries.
Education
First Aid - First Aid
Bachelor of Arts - Mass Communication
Manual Handling - Perosnal Carer
Certificate III - Individual Support
Skills
Engaging in effective communication
Ability to handle multiple tasks simultaneously
Support with personal care needs
Skills in organization and time management
Analytical thinking and problem-solving abilities
Management of medication
Proficiency in documentation and digital tools
Competence in health and safety practices
Dependable and timely
Demonstrating empathy and respect
Accomplishments
- Assisted and supported patients with their daily requirements.
- Eliminated medication administration errors completely by strictly following safety protocols and digitally recording each dosage and administration.
- Managed complex situations with composure, using a respectful and friendly tone to help ease clients' concerns, while ensuring sharp objects were kept out of reach, especially if they needed some time alone to settle down.
- Enhanced patient satisfaction by 90% by promptly addressing their needs and inquiries.
- Recorded every incident as it took place.
Timeline
Floor Staff Member
Westside Auto Wholesale
04.2022 - 06.2024Read More
Volunteer
House to House
03.2022 - 05.2022Read More
Online Personal Shopper
Coles Supermarket Gosnells
11.2020 - 03.2022Read More
Support Worker
Patricia Lee
04.2020 - 10.2021Read More
Live in Child Caregiver
Natasha Coleman
05.2018 - 02.2020Read More
Emcare
First Aid from First Aid
Read More
Curtin University
Bachelor of Arts from Mass Communication
Read More
Emcare
Manual Handling from Perosnal Carer
Read More
Australian Community And Management College
Certificate III from Individual Support
Read More