Summary
Overview
Work History
Education
Skills
Additional Information
References
Hobbies and Interests
Timeline
Generic

Omayma Ali

Heidelberg West,VIC

Summary

I am a highly motivated, efficient and organized individual looking to obtain a role within administration support where I can contribute and build my skills and experience. I am highly communicative individual with strong interpersonal skills and an ability to adapt to working in team environments. I am motivated by challenges and consider myself an astute and dedicated individual.

Overview

9
9
years of professional experience

Work History

Health Information Management Clerk

Royal Melbourne Hospital
Melbourne , VIC
12.2023 - Current
  • Reviewed patient records for accuracy and completeness, ensuring all required information was included.
  • Maintained and updated health information systems with new patient data or changes in medical records.
  • Retrieved, sorted, and filed health information documents in assigned locations.
  • Entered demographic data into the electronic health record system.
  • Performed quality assurance audits of existing medical records to ensure accuracy of documentation.
  • Processed requests for release of medical records in accordance with applicable laws and regulations.
  • Utilised computer systems to manage patient demographics, clinical encounters, billing information, and other administrative tasks.
  • Responded promptly to enquiries from physicians, nurses, administrators, and legal representatives., regarding the status of patient records.

Tutor

Himilo Community Connect, School Kids
01.2018 - Current
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization, Organized and engaged in recreational activities such as games and puzzles, Encouraged curiosity, exploration, and problem-solving appropriate to children's developmental levels, Drafted lesson plans and submitted them for review and feedback in a timely manner, Fostered oral language development and critical thinking skills during literacy discussion, Worked one-on-one with students, Organised and filed students' work, Supervised play indoors and outdoors, Prepared, served and performed clean-up duties for lunch and snacks, Assisted children with eating and proper hygiene, Provided supervision and care for children while initiating positive measures to control behaviour, Assisted with events such as Somali Week: Marketing and advertising, Achieving set goals and targets, Coordinating volunteers, Set up and pack down duties, Obtaining data by putting together surveys, Debriefing on event by working on putting statistics together

Administration Assistant

AWAG, African Women's Action Group, Banyule Youth Services
01.2016 - Current
  • Event planning for council events such as Youth Fest, Fundraising, General administration work, Cashing handling/banking, Scheduling meetings, agenda and meeting minuets, Assist with promotion and advertisements, Create advertisements, flyers etc, With Microsoft office programs, Process paperwork, Set up and pack down duties

COVID-19 Testing Site Admin

Banyule Community Health - Bundoora, VIC
06.2020 - 11.2021
  • Filled in for staff members in case of staffing shortage, mastering every station to keep facility running optimally, Oversaw daily operations to maximize testing output and minimize patient processing times, Served as point of contact for team members, parent organization and public health entities to inform on operations and testing data, Communicated with patients with compassion while keeping medical information private, Collaborated with multi-disciplinary staff to improve overall patient care and response times, Maintained records management system to process personnel information and produce reports, Planned and implemented programs for health care or medical facilities supporting personnel administration and training, Explained policies, procedures and services to patients

Administration Officer

Banyule City Council - Melbourne , VIC
02.2020 - 08.2021
  • Set appointments and managed meeting schedule, Generated and sent customer invoices, submitted payments and updates accounts, Developed and strengthened client relationships by delivering knowledgeable support, Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges, Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits, Communicated client conditions with family members and explained treatment options, Assisted clients with paying bills, scheduling appointments and making phone calls, Encouraged client independence as much as possible to promote mental and physical fortitude, Provided companionship to clients through conversation, activities and positive interactions

Education

Bachelor of Data Science -

Victoria University
Melbourne, VIC

Diploma Of Health Sciences -

La Trobe University

Victorian Certificate of Education -

Viewbank College

Himilo community Connect Leadership Program -

Himilo Community Connect

Skills

  • Strong organisation & planning skills
  • Excellent customer service skills
  • Very good client/customer service skills
  • Coherent in Microsoft Office Programs
  • Excellent communication skills
  • Hard working
  • Very good team work skills
  • Good interpersonal skills
  • Very good problem solving abilities
  • Quick learner
  • Supervisory skills
  • Focused
  • Ability to prioritise
  • Honest & trustworthy
  • Ability to liaise at all levels
  • Friendly & approachable
  • Ability to meet deadlines and targets
  • Reliable & flexible
  • Business management skills
  • Pay attention to detail
  • Good numeracy skills
  • Skills in organisation, planning & time management
  • Strong attention to detail
  • Data Entry
  • Teamwork and Collaboration
  • Professionalism

Additional Information

Complete the 2019 The Bronze Award of Duke of Edinburg's International Award

References

  • Pamela Burley, Pamela.burley@himilo.org.au, 0421 564 700, Himilo Manager, Banyule Community Health
  • Sadia Ali, sadia.ali@banyule.vic.gov.au, 0413 813 172, Family Support Officer – Diverse Communities, Banyule City Council

Hobbies and Interests

  • Reading
  • Outdoor activities

Timeline

Health Information Management Clerk

Royal Melbourne Hospital
12.2023 - Current

COVID-19 Testing Site Admin

Banyule Community Health - Bundoora, VIC
06.2020 - 11.2021

Administration Officer

Banyule City Council - Melbourne , VIC
02.2020 - 08.2021

Tutor

Himilo Community Connect, School Kids
01.2018 - Current

Administration Assistant

AWAG, African Women's Action Group, Banyule Youth Services
01.2016 - Current

Bachelor of Data Science -

Victoria University

Diploma Of Health Sciences -

La Trobe University

Victorian Certificate of Education -

Viewbank College

Himilo community Connect Leadership Program -

Himilo Community Connect
Omayma Ali