Intern
JMC COMPUTERS
02.2025 - 04.2025
Installs, maintains, and repairs computer hardware and software, including networks and peripheral devices and also troubleshoot and resolve IT issues, providing technical support to users.
- Maintained inventory of hardware components, ensuring timely replacement and minimal disruption to operations.
- Enhanced system performance by diagnosing and resolving hardware and software issues.
- Installed and updated antivirus software on company devices, safeguarding against potential security threats.
- Documented IT processes and procedures, creating a comprehensive reference library for future use.
- Supported remote employees by troubleshooting VPN connection issues promoting uninterrupted work from home arrangements.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and laptops
