A highly motivated and dependable professional, recognized for diligence, reliability, and a strong commitment to achieving results. Proven ability to effectively manage time and collaborate in team-based environments. Experienced in meeting operational requirements in dynamic, fast-paced settings. Dedicated to fostering continuous improvement, embracing innovative ideas, and utilizing strategic problem-solving approaches.
Overview
7
7
years of professional experience
Work History
Printer Operator
Huhtamaki
10.2021 - Current
Operate and maintain printing machinery, ensuring quality control throughout the production process
Set up and adjust machines to meet production specifications
Monitor machine operations to detect defects and ensure optimal performance
Conduct regular maintenance and troubleshooting to prevent downtime
Collaborate with production teams to ensure efficient workflow and meet deadlines
Adhere to safety protocols and quality standards to ensure a secure work environment
Key Skills Acquired: Machine setup and operation, Quality control and defect detection, Troubleshooting and maintenance, Workflow coordination and time management
Dispatch Coordinator
Cura Health Pharmacy
02.2020 - 10.2021
Manage customer relationships and expectations through clear communication and issue resolution
Collaborate with stakeholders to explore new business opportunities
Prioritize and coordinate tasks with pharmacists and couriers to ensure the efficient distribution of medication to nursing homes
Address customer and courier inquiries, ensuring satisfactory outcomes
Organize weekly medication packaging for orderly and efficient distribution
Adhere to standard operating procedures to meet customer expectations and maintain workplace safety
Coordinate medication pickups, script drop-offs, and driver routes
Lead team efforts to achieve optimal results for all parties involved
Implement new delivery systems to increase efficiency
Achievements: Consistently ensured accurate and timely delivery of medication to nursing homes, maintaining high performance in day-to-day operations
Order Fulfilment Officer
Australian Red Cross Lifeblood
01.2018 - 01.2020
Provided high-quality customer service to both internal and external customers, managing requests for blood products efficiently
Resolved complex customer complaints with professionalism
Coordinated with delivery partners to ensure accurate and timely order fulfillment
Conducted quality control checks on blood products to ensure compliance with policy and customer specifications
Collaborated with medical services to provide appropriate blood product combinations for various medical conditions
Maintained specialized equipment and facilities to preserve the integrity of blood products
Conducted inventory counts, including annual stocktakes
Adhered to strict safety policies and health regulations, including hazard awareness
Achievements: Quickly mastered new tasks, including performing consignment consolidation soon after training