Omkar Banerjee
Cairns,Qld
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Weekend Manager
BP Edmonton
01.2023 - 11.2023
- Prepared cash drawers, counted totals and prepared bank deposits.
- Ran daily settlement and inventory reports.
- Kept supplies stocked, work areas clean and trash cleared.
- Recruited, trained and motivated staff to achieve good teamwork.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Tracked deliveries from inception through customer receipt.
- Maintained exceptional customer service standards throughout every shift.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Practice Assistant
Private Geriatric Clinic
10.2021 - 01.2022
- Conducted physical examinations to assess patients' health and current condition for optimal treatment.
- Educated patients on variety of infectious disease issues, nutrition, obesity, and smoking cessation to improve overall health and wellness.
- Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
- Rapidly analyzed and responded to critical situations such as cardiovascular, abdominal, and neurological in emergency situations.
- Coordinated patient referrals to specialty providers.
Evening Supervisor
Cosmos Hospital
01.2020 - 11.2021
- Trained and mentored new and existing staff to achieve best practices.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Managed 43 employees in delivering smooth, productive night shift operations.
- Implemented cost-saving measures to maximize profit margins.
- Researched issues to obtain appropriate answers to customer inquiries.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Education
Bachelor of Medicine And Bachelor of Surgery - Medicine
James Cook University
Cairns, QLD11.2024
Bachelor of Technology - Electrical Engineering
Jadavpur University
Kolkata, India - Did Not CompleteSkills
- Sales Development
- Money Handling
- Inventory Replenishment
- Customer Support
- Paperwork Management
- Marketing Knowledge
- Policy Enforcement
- Employee Training
- Social media management
- Decision making
- Problem solving
- Project management
Certification
- Blue Card
- National police check
- First aid and BLS
- Intubations and Chest drain insertions
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Weekend Manager
BP Edmonton
01.2023 - 11.2023
Practice Assistant
Private Geriatric Clinic
10.2021 - 01.2022
Evening Supervisor
Cosmos Hospital
01.2020 - 11.2021
Bachelor of Medicine And Bachelor of Surgery - Medicine
James Cook University
Bachelor of Technology - Electrical Engineering
Jadavpur University
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