Omkar Sinari
Southport
Summary
Experienced Site Manager with over seven years of expertise in managing operations at Hoppys Handwash Cafe. Skilled in leading teams, training staff, and optimizing workflows to enhance efficiency and customer satisfaction. Adept at labor management, roster creation, and maintaining high service standards. Strong technical skills in car detailing, including buffing, polishing, waxing, steaming, and paint protection. Passionate about delivering top-quality service while fostering a productive and motivated team environment.
Overview
8
8
years of professional experience
Work History
Site Manager
Hoppys Handwash Cafe
01.2017 - Current
- Oversee daily operations, ensuring smooth workflow and high-quality service delivery
- Train and mentor staff in car wash techniques, detailing procedures, and customer service
- Manage labor effectively, optimizing staffing levels to meet business demands
- Create and manage employee rosters to ensure efficient coverage and productivity
- Supervise and execute car detailing services, including buffing, polishing, waxing, steaming, and applying paint protection
- Maintain quality control standards to ensure customer satisfaction and repeat business
- Handle customer inquiries and complaints professionally, ensuring a positive experience
- Monitor stock levels, ordering necessary supplies to maintain smooth operations
- Ensure compliance with workplace health and safety regulations
- Collaborate with senior management to implement strategies for business growth and operational improvements
Education
Bachelor Of Commerce - Business Management
Goa University
Goa , India 04.2014
Skills
- Leadership & Team Management
- Training & Staff Development
- Labour Management & Roster Making
- Car Wash & Detailing Expertise
- Customer Service & Complaint Resolution
- Inventory & Stock Control
- Operations & Workflow Optimization
- Quality Control & Compliance
- Microsoft Office Suite (Word, Excel, Outlook)
- POS and Inventory Management Systems
- Reporting and Data Analysis
Personal Information
- Residency: Permanent Resident
- Date of Birth: 10/15/90
Technical skills
Microsoft Office Suite (Word, Excel, Outlook)
- POS and Inventory Management Systems
- Reporting and Data Analysis
Timeline
Site Manager
Hoppys Handwash Cafe
01.2017 - Current
Bachelor Of Commerce - Business Management
Goa University
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